Job description
Company Name: Kroger Stores
Position Type: Employee
FLSA Status: Non-Exempt
Position Type: Employee
FLSA Status: Non-Exempt
Essential Job Functions:
- The cashier/Checker is responsible for being visible and actively greeting, engaging, and assisting customers.
- Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.
- Checkers understand the Point of Sale (POS) system and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons, and checkout procedures according to company policy.
- Checker needs to understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
- The cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
- Report pricing discrepancies to the Scan Coordinator.
- Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.
- Stay current with present, future, seasonal, and special ads.
- Adhere to all food safety regulations and guidelines.
- Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues, and notifying store management.
- Practice preventive maintenance by properly inspecting equipment and notifying the appropriate department or store manager of any items in need of repair.
- Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
- Adhere to all local, state, and federal laws and company guidelines.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:
- Customer service experience.
- Ability to handle stressful situations.
- Effective communication skills.
- Knowledge of basic math (counting, addition, and subtraction).
Desired Previous Job Experience:
- Customer service experience.
- Prior experience as a Bagger or Courtesy Clerk.
Position Summary:
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Education Level: None
Required Certifications/Licenses: None
Position Type: Part-Time
Shift(s): Day; Evening
Regions: Mid-Atlantic
Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.
Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits, and room for advancement.
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