Case Manager

Full Time
Queens, NY 11219
Posted
Job description
Case Associate Needed in Far Rockaway
Residential facility

POSITION OVERVIEW:
The Case Associate is the intermediate level of direct care staff working with residents of a supported housing program in order to help residents live in the community as independently as possible.

RESPONSIBILITIES
  • May carry a caseload of residents
  • Provides services to those residents within the scope of program regulations and agency mission.
  • Evaluates and assesses independent living skills, and supports residents in meeting individual goals.
  • Assist residents with locating and securing housing
  • Advocates on behalf of residents with other services providers.
  • If carrying a caseload, links residents to community based treatment and collaborate with other service providers when coordinating services.
  • If carrying a caseload, practices person-centered and collaborative service planning with residents, also ensuring service plans are completed and signed by residents according to regulatory guidelines and standards.
  • Interprets and explains agency policies and procedures to residents.
  • Supports residents toward the goal of medication management independence, including appropriate person-centered interventions.
  • Conducts monthly unit/apartment inspections.
  • Provides resident escorts to appointments as needed.
  • Assist residents with moving, carrying groceries, laundry and other household items as needed.
  • Participates in regular staff meetings and trainings. May be asked to travel to some off-site meetings and trainings.
  • Participates in planning and execution of special and holiday events


Documentation

  • Completes regular and timely documentation of all resident interactions, including progress and informational notes.
  • Insures progress notes meet monthly billing documentation requirements, if applicable
  • Files incident reports as appropriate
  • Facilitates monthly roommate meetings when appropriate

Core Competencies

  • Excellent resident engagement skills
  • Strong verbal and written communication skills
  • Attention to detail
  • Ability to work independently as well as with a team
  • Ability to travel to visit residents in apartments or to escort residents
  • Valid driver's license and willingness to drive agency van preferred
  • Ability to lift 25lbs as needed to assist residents

REQUIREMENTS

  • Bachelor's degree in Social Work or related field
  • 1 year experience in a community health setting or a residential facility
  • Familiarity with Windows programs and able to learn new systems and programs
  • Willingness to work with a seriously mentally ill population, many with experiences of homelessness and substance use.
  • Compassion and respect for vulnerable individuals

For more information and to apply, please contact :
Howard Newman
Account Manager, Bond Health Staffing
5824 12th Avenue
Brooklyn, NY, 11219
Office: 1-718-302-0040 ext. 204
Fax: 1-718-302-0070
Howard@bondhealthstaffing.com

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