Job description
Overview:
Mobile Operator Trainer / Call Centre Product Trainer / Business Development Manager
Creative, confident, passionate about tech and love building relationships? We have a fantastic opportunity to join McCurrach as a Mobile Operator Trainer representing a world leading technology client. This position is perfect for a dynamic, innovative individual who loves working in Call Centre & retail environments, has a burning desire to make their mark on a high-performing team and represent a world-renowned brand.
What you will be doing?
What’s in it for you?
Who are we looking for?
Mobile Operator Trainer / Call Centre Product Trainer / Business Development Manager
Territory Covers: North East (Newcastle/Teeside) and surrounding areas
12 months fixed term contract with potential to go permanent
12 months fixed term contract with potential to go permanent
Salary £23-
25k
per annum(pro rata).
+ performance related bonus
Creative, confident, passionate about tech and love building relationships? We have a fantastic opportunity to join McCurrach as a Mobile Operator Trainer representing a world leading technology client. This position is perfect for a dynamic, innovative individual who loves working in Call Centre & retail environments, has a burning desire to make their mark on a high-performing team and represent a world-renowned brand.
What you will be doing?
As a Mobile Operator Trainer you will be the face of the brand, training Call centre colleagues in their contact centre. In addition you will be required to complete virtual store visits to our key technology retailers utilising Teams, live streams, digital training assets and more. You’ll build strong relationships with partners and will be training them on the brand’s latest innovations. You'll also provide valuable insight and ultimately help drive product sales. An element of this role is keeping our engagement interesting, being creative with our approach and delivering for key projects for our client. This will include creating content such as training assets, training videos, creative content and communications.
What’s in it for you?
We recognise that people are the key to our success. That’s why we make sure everyone at McCurrach enjoys continuous support, great perks and excellent career development opportunities. Some of the key perks include:
40 hours Monday to Friday (And 1 weekend per quarter on key business dates)- 23 days paid holidays + public holidays (increases with length of service)
- Potential to earn bonus
- Company pension scheme - 3% employer contributions
- Free life assurance at 3x annual salary
- Access to discounted private healthcare & Discounted Health Cash Plan
- Annual Leave Purchase Scheme – up to 5 days!
- Access to Employee Assistance Programme – 24/7 support on Physical, Mental & Financial Well-being
- Family-friendly working policies (such as enhanced maternity & paternity leave)
- Employee Benefits & Discounts portal (discounts from a wide range of retailers plus much more!)
Who are we looking for?
We're looking for an outgoing and engaging individual with who thrives on building strong relationships. A willingness to train large groups and small groups, run virtual calls and bring energy to projects is a necessity. The ideal person will have some of the following qualities:
Evidence of a keen interest or some experience within the technology industry.- Experience of training in a Call Centre and retail environment.
- Previous experience supporting or representing a brand of any size.
- Previous experience presenting, in person or on camera.
- Proficient in social media and has experience managing a page or community.
- Skills in using video editing software and content creation are beneficial.
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