Job description
Overview:
The Server Assistant (Busser) is responsible for assisting the servers in providing the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. The Server Assistnat must insure that all tables are kept clean and presentable with clean china, glassware, silverware and linen. The Server Assistant also has In-Room Dining responsibilities.
Responsibilities:
- Keep all work areas clean and properly stocked according to the current meal period.
- Keep all tables cleaned and properly set according to property specific standards.
- Break down trays of soiled dishes and linen in the dish room area according to established standards.
- Assist servers by delivering and refilling beverages, pre-bussing tables, and promptly resolving any guest requests.
- Complete daily opening and closing duties and cleaning according to established side-work checklist.
- Provide service to guests in waiter’s absence as needed.
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Flexible and long hours sometimes required.
- Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or 20 pounds constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
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