Business Specialist

Full Time
Portland, OR 97232
Posted
Job description

    PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

    General Purpose

    Provides advice and counsel to management and client organizations. Conducts special studies and analyses, develops alternatives, presents recommendations to management and influences management decisions. Researches, analyzes, develops and implements new strategies, programs, and/or processes in response to changing internal and external conditions.

    Responsibilities


    • Promote a customer first culture and commit to delivering outstanding results for customers.
    • Identify and recommend policy, management, procedural, process and system improvements to strategically balance risk and reward.
    • Work with various stakeholders to develop systems, processes and solutions related to changes to the Open Access Transmission Tariff (OATT) and Business Practices.
    • Plan and implement required changes to the (OATT) as well as Business Practices.
    • Develop interventions, processes and modify programs to meet customer needs.
    • Provide recommendations and implement process and procedural improvements through research of best practices and effective presentation of information, plans and proposals.

    Requirements


    • Bachelor’s Degree in Business Administration, Marketing, Finance, Human Resource Management or a related field; or the equivalent combination of education and experience.
    • A minimum of five years related experience.
    • Research and analysis skills including the ability to obtain relevant data, evaluate complex situations, develop creative alternatives, provide recommendations, and negotiate and influence outcomes.
    • Advanced communication and interpersonal skills to interface with team members and customers to promote positive customer outcomes.
    • Program design skills including development of interventions, processes, or new or modified programs to meet customer needs.
    • Excellent communication and interpersonal skills involving the ability to establish trust, maintain confidence, and understand social behavior and interactions.
    • Ability to work with all organizational levels to influence actions and negotiate outcomes
    • Ability to listen and communicate effectively through oral and written means.
    • Proficiency with the use of personal computers to gather, analyze, and summarize data.
    • Project management and leadership skills, including the ability to work as a team member, to maintain project timelines, budgets, and deliver on commitments.
    • Knowledge of research, analysis and consulting techniques, Company policies, procedures, practices, and applicable federal, state, and local governmental laws and regulations.

    Preferences


    • Detailed knowledge of power system operations.
    • Experience with developing graphical reports to communicate complex analysis results.
    • Skill in coordinating and managing multiple projects, often with competing deadlines.
    • Understanding of theory and use of economic alternative analysis.

    Additional Information

    Req Id: 110532
    Company Code: PacifiCorp
    Primary Location: PORTLAND
    Department: Pacific Power
    Schedule: FT
    Personnel Subarea: Exempt
    Hiring Range: $85,500.00 - $100,600.00
    This position is eligible for an annual discretionary performance incentive bonus of up to 12% of salary.



    Benefits: Health care, retirement, paid time off, tuition assistance, paid short-term and long-term disability, paid bereavement leave. For more information, please visit: https://careers.pacificorp.com/content/New-Benefits-Page/?locale=en_US


    Employees must be able to perform the essential functions of the position with or without an accommodation.


    At PacifiCorp, we celebrate diversity, equity and inclusion. PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.


    All offers of employment are contingent upon the successful completion of a background check and drug screening.

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