Title: Blood Bank Technologists – Hospital

Job Category: Non-Clinical

Responsible for the supervision of blood bank personnel. Supervises blood bank personnel in the performance of basic and advanced patient and donor tests including automated and manual test procedures and the interpretation of results to determine donor-recipient compatibility. Responsible for developing, implementing and overseeing policies, processes and procedures that address all aspects of immunohematology diagnostic testing. Works with Blood Bank Manager, Supervisors and Transfusion Medicine Professional Staff to implement system-wide integration goals.

Responsibilities:

• As directed by the Laboratory Director, Clinical Consultant and Technical Supervisor, and Blood Bank Manager, the Supervisor Blood Bank:
• Ensures that all CC, Division and Departmental policies are adhered to and all lab safety procedures are followed.
• Develops, implements and oversees policies, processes and procedures for daily operational tasks including: blood product receiving, blood product testing, blood product preparation and issue, daily quality control testing and review, routine patient testing including ABO, Rh testing, antibody screening and cross matching.
• Supervises laboratory personnel responsible for carrying out the policies, processes and procedures.
• Ensures that patient care needs are being met, and address ongoing service issues, such as customer complaints.
• Tracks and reports blood bank quality metrics.
• Coordinates special projects, e.g., New test instruments.
• Develops, implements and oversees blood bank employee training and a competency evaluation program that addresses the policies, processes and procedures for which the employee is responsible.
• Supervises laboratory personnel responsible for performing training and competency assessment.
• Participates in training/competency for new employees.
• Together with the Quality and Compliance Officers develops, implements and oversees policies, processes and procedures that will ensure compliance with all accrediting and regulatory laboratory requirements.
• Responsible for ensuring the reporting of blood banking quality metrics.
• Responsible for ensuring that all testing personnel working in the blood bank adhere to the Transfusion Medicine Quality Plan.
• Works with regional laboratory manager and Main Campus Blood Bank manager to develop system efficiencies and address integration needs.
• Ensures that the laboratory's established policies and procedures are followed whenever test systems are not within the laboratory's established acceptable levels of performance.
• Ensures good documentation practices including clear and legible records.
• Responsible for ensuring proficiency testing is in compliance with Clinical Laboratory Improvement Amendments (CLIA) regulations; e.g., analysis of proficiency survey samples are performed in the same manner as a patient specimen, no communication with other CLIA laboratories, complete record retention and accurate documentation and result reporting.
• Develops and implements corrective action for Proficiency Testing failures.
• Ensures compliance with occurrence management requirements as specified in the Transfusion Medicine Quality Plan.
• Maintains regulatory knowledge and awareness as it pertains to specific job duties.
• Responsible for ensuring participation in continuing education, professional development and required annual competency assessment.

Other duties as assigned.