Job description
Job Summary
The Billing Specialist I is responsible for processing billing for Association clients. This is an accounting support position in a fast paced centralized accounting services environment providing financial services to community associations throughout North America.
Job Duties and Responsibilities
Duties include but are not limited to:
- Manage recurring charges by branch in Complete Control for Communities (C3) system.
- Assess recurring charges per association assessment schedule.
- Process miscellaneous recurring charges for utility sub-metering.
- Process special assessment charges.
- Manage annual and periodic coupon ordering process.
- Manage periodic billing statement ordering process.
- Work directly with branch, A/R, and association accounting on billing issues.
- Provide customer service to Branches as required.
Knowledge and Skills
- Knowledge of working with banks and multiple entities.
- Knowledge of accounting principles, practices, and procedures (US GAAP).
- Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
- Knowledge of conflict resolution techniques at a proficient level.
- Professional communication skills (phone, interpersonal, written, verbal, etc.).
- Professional customer service skills.
- Self-motivated, proactive, detail oriented and a team player.
- Time management and time critical prioritization skills.
Education and Experience
- High School Diploma or GED Required
- 0 - 3 years of directly related or closely related experience
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