Job description

Mission Statement: Our practice is committed to the mission of delivering personalized service along with ethical, skilled, comprehensive care to promote healthy, beautiful skin.

Working Hours/Days

· Regular office hours are Monday through Thursday 8:00 a.m. to 5:00 p.m. and Friday 7:30 a.m. to 4:00 p.m., depending on work flow afternoon hours can go up to 6:00 p.m. Will need to work special events that may include evenings

Minimum Qualifications

· Ability to work well with people

· Ability to communicate well both orally and in writing

· Ability to be trusted with confidential information

· High school diploma or equivalent

· Knowledge of electronic medical record

· Basic computer skills including and experience with electronic medical record software

· Basic office skills including working knowledge of Word and Excel

· Broad knowledge of Medicare, Oregon Health Plan, OSHA, and other health plan compliances

This list is not all inclusive. We reserve the right to add or change this at any time.

Optional Qualifications

· Certified Medical Coder

Physical Requirements

· Light physical requirements with lifting up to 50 pounds maximum

· Variable sitting, walking, standing, and computer data entry

· Wrist-hand agility for frequent writing and keyboarding duties

Performance Requirements

· Confidentiality

· Team Work

· Flexibility

· Timely, regular and consistent attendance

· Accuracy

· Efficiency

· Work well with people of all ages

· Listen and communicate effectively

· Accept suggestions and tolerate change

· Maintain professional appearance and attitude at all times

· Take ownership and personal pride in the clinic

· Comply at all times with all of the office and HIPAA, OSHA, MIPS, and Risk Management policies and protocol

· Reports to Practice Manager/Physician Owner

· Daily review all claims for accuracy before sending to clearing house for processing

· Weekly Duties

1. Manages and completes patient/insurance benefits and prior authorization for minor surgical procedures

2. Manages and completes release of patient medical records

· Periodic Duties

1. Occasionally enters payments into practice management system

2. Assist clinical staff to resolve patient questions and/or charge coding problems

3. Prepare and balances daily bank deposit of over-the-counter patient payments and received mail payments

This list is not all inclusive. We reserve the right to add or change this at any time.

Other Duties

· Additional duties may include assisting in other departments as needed

· Back-up receptionist as needed including answering phones

· Work with Practice Manager in understanding and implementing insurance guidelines including Medicare

· Provide required medical records timely for insurance audits, attorney, commercial insurance requests in compliance with HIPAA regulations.

· Job shares with receptionist quarterly supply inventory of retail products

· Communicates and works with patients to help keep their accounts current

· Monthly review by claim date (in Practice Management/Athena Report) patient accounts that are 120 days past due

· Determine which patient’s delinquent accounts to call for payment on account

· Call patients to arrange and/or pay balance of delinquent account

· Determine patient accounts that need to be referred/sent to collection agency from first to final phases of delinquent accounts

· Responds timely to patients regarding their billing account by telephone, correspondence, or in person

· Monthly research and run patient and insurance refunds

· Review with Practice Manager Monthly Reports including collections and accounts receivables

This list is not all inclusive. We reserve the right to add or change this at any time.

Salary

· To be determined, dependent upon experience.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Bend, OR 97702: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Medical billing: 1 year (Required)

Work Location: In person

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