Why Milan Laser Hair Removal?

When you’re an ambitious professional you want to work with the best. Milan is currently the premier laser hair removal provider with plans to rapidly expand throughout the nation.

Because it’s fun and progressive. We’re not like other companies where you’re just a number. We are seeking independent thinkers who can add true value to our team.

Because, benefits. Milan will take care of you with paid vacation, 401k, full health, dental and vision. Oh and free laser hair removal. You won’t find that at other corporate gigs.

Because, growing is good. We’re always expanding, improving and looking for people ready for a challenge. Our team members learn the business from the inside-out and as our business grows, the opportunities abound.

Position Summary:

Milan Laser is growing again looking for a dynamic professional to add join our Account Resolution team. This team works in a fast-paced environment handling a high volume of outbound and incoming calls, emails and chat request from both existing and prospective clients.

As an A/R Coordinator your responsibilities will include answering a wide array of questions regarding laser hair removal, billing and general customer service. You will also be charged with helping prospective clients book consultations at all our existing clinics.

Compensation: $25.00/hr
Location: Omaha, Nebraska
Status: Full-time
Hours: Monday - Friday 10a - 6pm; Rotating Saturday Schedule (No Sundays)

Your responsibilities will include:

• Communicate with in-house payment plan clients to obtain monthly payments on account
• Relate and build relationships with existing clients
• Make outbound calls, texts and emails to attempt to collect payment
• Assist clients with updating payment information
• Contact any expiring/expired CC clients to ensure their card on file is accurate
• Monitor, research and respond to inquiries sent to payment email account in a timely manner
• Track contact and follow up when necessary on client accounts
• Schedule appointments for all clinic locations
• Communicate with clinic locations any pertinent information such as adjusted payment schedules
• Serve as a backup for distributing the Past Due w/Treatment Tomorrow report to the field
• Assist with recapture and collections clients when needed
• Additional project-based responsibilities

To be considered for this opportunity, candidates must meet all of the following requirements:

• Minimum high school diploma or GED equivalency; Bachelor’s degree preferred
• Strong teamwork mentality
• Exceptional communication skills, both written and verbal
• Intermediate computer skills
• Demonstrates initiative and ability to work independently
• Ability to maintain highly confidential information

Benefits Include:

• Employees and their spouse or legal partner receive free laser hair removal services
• Medical, dental, vision, disability and life insurance within 30 days
• Paid time off starting immediately
• Closed on 9 major holidays
• 401k retirement plan with vested employer match
• EXCEPTIONAL work environment!

All potential employees of Milan will be required to successfully pass a pre-employment background check prior to employment.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

Equal Opportunity Employer