Job description
Summerfield, FL 34491
The Master’s Level Social Worker (MSW) provides social work services to home health patients and their families. Counsels and provides support for patients’ psychosocial needs during illness and treatment. Advises family members about additional services for Better Life and Alivia Care, Inc. and makes referrals. Participates as a member of a multi-disciplinary team and assists with the development of a holistic treatment plan.
Duties and Responsibilities:
- Demonstrates support for the agency mission statement and philosophy to promote quality, efficient, comprehensive, compassionate, and effective patient care
- Supervises and serves as a role model and consultant to assigned agency personnel
- Facilitates initial orientation, competency testing, and in-service training for new and existing personnel
- Ensures that patient and personnel safety, emergency preparedness, and infection control practices are included in orientation and continuing education
- Provides oversight to ensure the coordination of referrals and admissions
- Provides oversight to ensure the development, implementation, and update of the individualized patient plan of care
- Monitors the coordination of and promotes the interdisciplinary group process
- Maintains current knowledge of home health care regulations and standards
- Coordinates clinical services with other programs and managers
- Follows-up on patient complaints and grievances using effective communication Maintains confidentiality of patient, employee, and agency operations
- Keeps all records up to date, organized, and ready for inspection at any time
- Ensures overall development, monitoring, and implementation of the QAPI plan including the annual evaluation
- Co-Chairs agency-level QAPI meetings and ensures minutes are taken and maintained
- Coordinates and reports on performance improvement activities and outcomes at the agency level and serves on the Compliance Quality Management Committee and Compliance Quality Oversight Committee
- Reviews and ensures all incident reports for accuracy, completeness, risk level, and follow-up needs
- Implements processes to monitor and evaluate trends and coordinate/prepare trend reports on safety, risk management, adverse events, infection control, outcomes, patient, physician, referral source and personnel satisfaction and grievances, and clinical record documentation of service provided
- Coordinates and/or performs clinical record reviews identify trends, and reports on record reviews bi-monthly monthly
- Ensures the development and implementation of policy and procedure and coordinates the annual review of policy and procedure
- Participate in organizational committees as identified that enhance the working relationships between departments within Alivia Care, Inc.
- At all times, represent Alivia Care, Inc. professionally through care and/or services provided to all clients and patients
- Comply with Alivia Care, Inc. policies, procedures, and standard practices
- Maintain the confidentiality of patients and families within Alivia Care, Inc. as per government mandates
- Use resources in a fiscally responsible manner
- Promote Alivia Care, Inc. and Better Life Home Health through participation in community and professional organizations
- Improve own professional knowledge and skill level
- Additional duties, as assigned
Qualifications and Requirements:
- Master’s degree in Social Work, required
- 1-3 years’ experience within the six-months with home health care setting, preferred
- Current driver’s license and dependable insured automobile
- Current CPR certification
- Level II ACHA background screening
- Working knowledge of home health care regulations and procedures
- Excellent communication skills and highly engaged team member
- Works will in a team comprised of a variety of backgrounds and educational levels
- Possess good time management, problem-solving, and high-level work ethic
Skilled at:
- Strong communication skills with ability to listen
- Ability to communicate and articulate Better Life Home Health services and benefits to medical professionals in a clear and concise manner
- Excellent presentation skills for both small and large audiences
- Ability to work autonomously yet support the needs of Better Life Home Health and your fellow team members
- Computer proficiency with Microsoft Office including Word, Excel, Outlook, and PowerPoint
- Customer Relationship Management (CRM) software and Sales Force automation systems
- Track record of success at self-driven sales (medical service related)
Medical Clearance
- Employees must have medical clearance for communicable diseases before direct patient contact
- Provide Covid-19 vaccination card with all required OSHA and CMS guidelines
- Current immunizations including but not limited to TB, Hepatitis, and Flu
Physical Demands and Working Conditions:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. In compliance with ADA requirements, reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Work Environment: Employee must be able to work effectively within an interdisciplinary team model, interfacing and collaborating with a wide range of clinical and social services disciplines who work together to manage the Better Life Home Health patients' care. The work setting is in a variety of environments including patient homes, Assisted Living facilities, hospitals, and in their own vehicle. The environment can fluctuate with the outside weather as well business locations, as well as patient homes, which can provide extremes in the environment.
- Physical Requirements - Requires manual and finger dexterity and eye-hand coordination; the ability to use department equipment; and the ability to lift/carry up to 30 pounds using appropriate body mechanics with reasonable accommodation if needed. Must be able to push, pull, stand, bend, scoot, and sit. Must be able to assist patients up to 300 lbs. to stand, sit, or roll over.
- Visual, Hearing and Communication Requirements - Requires corrected vision and hearing to normal range, with or without reasonable accommodation. Ability to communicate by way of the telephone with patients, customers, vendors, and staff.
- Pressure Factor - Requires working under stressful conditions. Working conditions may be noisy and crowded, with fluctuating indoor temperatures. Moderate pressure to meet scheduled deadlines. Potential for exposure to verbal aggression by patients, vendors, and or employees.
- Environmental Conditions - May be exposed to a risk of bodily injury through contact with moving instrumentation, toxic substances, medicinal preparations, bodily fluids, communicable diseases, and any other conditions common in a healthcare environment. Subject to unpleasant odors.
“Per mandates from the Centers for Medicare & Medicaid Services (CMS) Alivia Care, Inc. and its subsidiaries, affiliated entities, joint ventures and related entities(including, without limitation, Alivia Care of Georgia, Inc., Alivia Care Solutions, Inc., PACE Partners of Northeast Florida, Community Hospice of Northeast Florida, Inc. and Community Hospice & Palliative Care Foundation) requires the COVID-19 vaccine. If hired, you will be required to produce proof of vaccination as a condition of employment. Exemptions for medical or sincerely held religious beliefs may be requested according to EEOC guidance but approval is not guaranteed. In addition, approved exemptions do not guarantee that an accommodation can be made that will allow you to perform the essential functions of the role. Each situation is considered on a case by case basis. Please consider this risk before deciding to move forward with your application.
To apply please email your resume to Amy.HardenOrlow@AliviaCare.com
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