Job description

Qualifications/Experience

1+ year in drug and alcohol treatment experience preferred. Must have a valid driver license or ID. Must submit evidence of negative TB test renewed annually.

Driving Contingency

Clean Driving Record- No more than 3 Moving Violations in the last 3 years, No more than 1 at-fault accident in the last 3 years, No major violations in the last 5 years.

Job Duties

• General monitoring of clients to ensure that a safe, quiet and friendly atmosphere is maintained in compliance with rules and regulations, and facility is kept clean and orderly at all times
• Supervision and monitoring of clients while on duty at any location
• Assist management and other staff members in preparation and implementation property, safety, and infection control protocols and manuals
• Provide transportation in company vehicle for clients including but not limited to recreational activities, transferring facilities, doctor appointments, urgent care, and 12-step meetings contingent upon clean driving record
• Recognition of facility clients under the influence of alcohol and/or drugs to notify supervisor
• Maintain professional boundaries with staff and clients at all times
• Report and/or handle any crisis or life-threatening emergency; properly report all emergency situations to management immediately
• Provide oversight and maintain safety and security for all facility clients and facility premises
• Collect samples for UA testing, process rapid result UA testing as indicated, enter lab requisitions into EMR system, label and appropriately seal and bag UA cups for lab processing
• Assist with new admission orientation to program and complete orientation document in EMR system
• Assist office personnel with administrative tasks such as restocking supplies, faxing, scanning, and communicating with third parties
• Assist clients in obtaining EBT, state benefits, and other benefits as needed
• Assist case managers and management with client life skills such as job issues, school enrollment, bills, insurance issues, pharmacy matters, court and probation issues, etc.
• Support clients in recovery and assist in client de-escalation and AMA situations
• Other tasks from management as assigned.

Competencies

COMMUNICATION

• Communicates effectively through a variety of different communication methods
• Collaborates with clinical department to communicate pertinent client information
• Engages in active listening & is attentive to the needs of those in close proximity
• Maintains awareness of others’ perceptions & adjusts communication approach to fit the situation
• Builds rapport with clients & is effective at leading & giving instruction

CULTURAL AWARENESS

• Acknowledges & seeks to understand different cultures, perspectives, & approaches
• Develops effective relationships with culturally diverse individuals, families, & groups
• Has awareness of own culture & biases, applying this knowledge to diversity in the workplace
• Avoids engaging in stereotyping, prejudice, & discrimination, & challenges such instances

PROFESSIONALISM

• Displays professional behavior, dress, & language that is conducive to work environment
• Adheres to Program Code of Conduct at all times
• Uses Discretion when engaging in self-disclosure, only doing so to build rapport if necessary
• Refrains from engaging in favoritism or dual relationships with clients
• Maintains awareness & adherence to industry & facility ethical principles at all times

DE-ESCALATION & CRISIS INTERVENTION

• Maintains a high degree of situational awareness, demonstrating the ability to quickly respond in situations of emergency, crises, & potentially hostile situations
• Demonstrates high awareness at all times & intervenes in crisis situations
• Practices verbal & non-verbal (use of body language) techniques to de-escalate when necessary
• Seeks supervision in situations that involve crises or escalation

OTHER

• Knowledge of 12-step model
• Demonstrated leadership ability
• Critical thinking and ability to make sound decisions and exercise independent judgment at own discretion
• Strong ability to motivate and mentor others
• Computer skills
• Some heavy lifting
• Strong understanding and comfortability with HIPAA, Title IV and 42 CFR Laws

Job Types: Full-time, Part-time

Pay: $17.00 - $24.00 per hour

Benefits:

• Health insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• San Diego, CA 92109: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Behavioral health: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

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