Job description

SUMMARY

The bartender will prepare drinks for guests and serve them in a professional, courteous and timely manner, all the while providing outstanding service to our guests along the way. You’ll act as an advocate for the bar/restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet and welcome our guests and promptly serve their drinks and food (if applicable)
• Pour drinks using standard pour according to specifications
• Receive and process orders in the POS system with accuracy
• Serve food and drinks to guests, along with filling orders for the servers
• Clean and empty trash cans as necessary
• Fill and clean ice bins
• Change kegs, stock beer and wine coolers
• Clean shelving, stainless steel, mixers, cups, blenders and soda guns
• Notify a manager if a guest is becoming intoxicated or rude to other guests
• Follow uniform and grooming specifications
• Cooperative communication with support crew and management
• Operate bar equipment
• Unpack deliveries and stock bar
• Record accurate tip-out sheets

SPECIFIC EXPERIENCE WE'RE SEEKING

• Minimum 1 year of bartending experience is required
• Passion for crafting and personalizing guest experiences
• Excellent wine and spirits knowledge, great communication and presentation skills
• Basic math skills, able to calculate the correct bill amount and use proper credit card and cash handling procedures
• Able to manage multiple priorities in a dynamic environment
• Able to learn, retain, and present product, menu, and allergy information to guests
• Knowledge of or ability to learn the restaurant point of sale system
• Restaurant inventory and invoicing software proficiency may be required
• Food Handler and Alcohol Awareness certifications (if applicable)
• Flexible schedule and are able to work weekends, nights, and holidays when needed

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education and/or Experience: 1 year of previous experience.
• Language Skills: Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.
• Physical Demands: While performing the duties of this job, the employee is constantly required to balance, reach, twist, stretch, push, pull, handle (hold, grasp, turn, or otherwise work with the handor hands), finger (picking, pinching, fine manipulation), stand, walk, see, hear, speak, and use memory recall. The employee is occasionally required to climb stairs, collate/file, dial, and write. The employee is minimally required to climb ladders, use a keyboard, and sit. The employee is frequently required to lift and/or move 10-25lbs, occasionally lift and/or move up to 50lbs, and minimally lift and/or move 75-100+lbs.
• Mental Demands: While performing the duties of this job, the employee is constantly required to produce detailed work, verbally communicate, have customer contact, and handle multiple concurrent tasks and constant interruptions. The employee is frequently required to use math, measurement and reasoning skills, and use written communication. The employee is occasionally required to give presentations.
• Work Environment: While performing the duties of this job, the employee may be continuously exposed to odors, fumes, and noise. The employee will continuously use the restaurant point of sale system, computer or computerized equipment. The employee may be moderately exposed to heat, dampness, oil, grease, and vibrations/shaking. The employee may be occasionally exposed to dirt.

Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands.

Job Type: Full-time

Pay: $5.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Tuition reimbursement
• Vision insurance

Physical setting:

• Bar
• Fine dining restaurant

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Winston-Salem, NC 27101: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Restaurant: 2 years (Required)
• Bartending: 1 year (Required)

Work Location: One location

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