Department: Golf Operations Part-time: Hourly - Non-exempt

Position Description

The Bartender performs duties as assigned by the Director of Golf Operations and/or designee. General responsibilities include, but not limited to providing exceptional customer service to golf, restaurant and banquet patrons by greeting customers, answering questions or making recommendations, additionally preparing and serving beverages and food items as required. Responsibilities may include other golf operation tasks. Works efficiently and productively without direct supervision. This is an at-will position.

Essential Responsibilities

• Welcomes and greets patrons and customers, advising of any restaurant/bar specials.
• Checks identification to ensure customers are the legal age to purchase alcohol.
• Makes beverage recommendations and takes beverage and/or food orders.
• Handles cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register.
• Selects and mixes ingredients according to customer requests or by recipe.
  • Garnishes glasses/plates for presentation.
• Adheres to all food safety and quality regulations.
• Maintains sanitation, health and safety standards in work areas, including bar and dining area.
  • Removes trash, cleans tables, and washes glasses, utensils, and equipment.
• Assists in planning drink menus and informing customers about new beverages and specials, as needed.
• Assists in inventory control and ordering supplies, as needed.
• Supports DTPD’s Mission statement, by providing excellent service to the community by ensuring our parks are well maintained and litter free.
• Completes all additional duties as prescribed by management.
• Assists other Park District employees when needed.
• Other non-essential duties as assigned.

Communication & Customer Service

• Develops and maintains positive and effective working relationship with coworkers and to promote and maintain high morale and enthusiasm.
• Provides excellent customer service to both internal and external customers.
• Communicates matters of importance in a timely manner.
• Makes recommendations to management for improvements and efficiencies.

• Employee represents the Dundee Township Park District in a professional manner.

Safety & Risk Management

• Maintains a working knowledge of all general and departmental-specific safety rules.
• Uses material handling equipment or staff assistance when lifting and/or moving objects 50 pounds or heavier.
• Reports any work-related injuries to supervisor promptly.
• Immediately reports all accidents and unsafe conditions to the supervisor.
• Attends all required safety program and in-service education meetings.
• Corrects unsafe conditions, if possible, alerts co-workers to potential unsafe conditions and/or reports them to supervisor.
• Instructs co-workers, when necessary, on safety procedures or precautions.

Qualifications

• Must be 21 years of age and have BASSET alcohol training and Food Handler’s certifications or must obtain certificates within thirty (30) days from the beginning of employment.
• Ability to prepare standard mixed drinks and pour wine and beer is required.
• Ability to properly handle kitchen cutlery and slicing equipment.
• Excellent people skills (friendliness, tact, patience and courtesy)
• Good personal appearance
• Ability to interact socially
• Cleanliness
• Self-motivation
• Ability to follow written and verbal instructions are required

Knowledge, Skills & Abilities

• Good physical condition, sufficient strength, and mobility required.
• Mechanical aptitude required, including the use of tools, equipment, and machinery.
• Knowledge and skills in technology, or the ability to learn.
• Ability to learn additional software and systems required for business transactions.
• Reading, writing, speaking and understanding English language.
• Possess good problem solving skills and has capacity to act rationally and calmly in high stress and/or emergency situations.
• Ability to work a varied schedule including some nights and weekends as required.
• Ability to pay meticulous attention to detail.
• Ability to execute the essential functions of the position with or without reasonable accommodation.

Hours Standards

This is a part time year round non-exempt position.

• January through December (dependent on when course and clubhouse are open)
• 2 to 5 days per week; 6 to 8 hours per day
• Weekend or holiday hours may be required as well as extended hours as needed.