Job description

We are seeking a meticulous banquet captain/manager to supervise and manage all banquet events for our highly rated event venue. As the banquet captain, you will be responsible for managing the staff schedule, ensuring that banquet operations run smoothly, and prioritizing the comfort and safety of our guests.

To be a successful banquet captain, you should have strong leadership skills and be able to manage multiple streams of information. Ultimately, a top-notch banquet captain should remain calm in highly stressful situations and demonstrate excellent time management and organizational skills.

• Assisting managers and coordinators with planning the layout and logistics of events.
• Assist with managing staff shifts and timetables.
• Developing and providing staff with the necessary training, including customer service and serving etiquette.
• Managing the setup and breakdown of events.
• Running the floor and coordinating the food and drink service by liaising with the kitchen and service staff.
• Monitoring the inventory of supplies, equipment, alcohol, and furniture.
• Ensure proper storage and operation of all equipment necessary to events and catering.
• Tending to guests' requests, questions, and complaints.
• Ensuring that the venue and facilities remain neat and clean.
• Ensuring that all applicable safety regulations are communicated and adhered to.
• Attend Weekly BEO Meetings.
• Attend Monthly Manager Meetings.
• Regularly update the related procedural manuals.
• Complete after-action & consumption reports for all private events.
• Able to perform duties as Front of House Employee or Kitchen to fill non-event hours (Ex. Bistro Server, Wine Attendant, Front Register, or Kitchen prep, etc.)
• All other duties as assigned.

Banquet Captain Requirements:

• High school diploma or GED; Degree in hospitality or similar preferred.
• A minimum of 3-years of experience in banquets.
• Excellent leadership abilities and the ability to manage multiple employees.
• Great time management, delegation, and multitasking abilities.
• The ability to become an ABC Manager in accordance with state laws.
• Excellent written and verbal communication abilities.
• The ability to provide an excellent level of customer service, even in stressful situations.
• Physically fit with good stamina for physical tasks such as moving and lifting furniture and standing for long periods of time.
• Willingness to work long hours, irregular shifts, and on weekends and holidays.
• General work week is Wednesday - Sunday.
• The employee must provide their own reliable transportation.
• Under the general supervision of the Sales Director.

Job Types: Full-time, Part-time

Pay: $20.00 - $35.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 10 hour shift
• 8 hour shift
• Evening shift

Ability to commute/relocate:

• Stafford, VA 22554: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Banquet: 3 years (Required)

Work Location: One location

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