Job description

Position Summary

Process deposits and cash withdrawals as well as accurately keep records of money and negotiable instruments involved in various transactions while providing quality and timely service.

Wage Type Hourly, Non-Exempt

Key Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each of the key duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Processing routine transactions including cashing checks, accepting deposits, cash withdrawals, ATM balancing, loan payments, collection items and official checks.
• Assist customers with routine account-related requests such as check orders, funds transfers, stop payments, service charges, account transactions, funds availability and check verifications.
• Maintain an adequate cash drawer at all times, including buying and selling currency from the vault as necessary.

• Balance cash drawer daily in accordance with Bank procedures and regulations.
• Answer customer inquiries and refer customers to the appropriate bank staff for issues that cannot be resolved at the teller line.
• Maintain the highest level of confidentiality with all information obtained.
• Assist in development of new business by identifying customers' needs for additional products and services and refer to appropriate bank staff.
• Backup Customer Care Associate duties as needed.
• Ability and interest in learning and performing other jobs within the branch.
• Must continually safeguard the Banks assets and security of the work environment while processing transactions accurately.
• Perform all work within Bank guidelines, following Bank policies and procedures and standards of performance.
• Other duties as assigned.

Qualifications

Knowledge, Skills and Abilities

• Familiar with Bank’s products and services.
• Excellent customer service skills, communication and organization skills.
• Strong attention to detail.
• Self-starter; ability to work independently with minimal or no supervision.
• Strong math and keyboarding skills required.
• Must be able to sit and/or stand for extended periods of time.
• Occasional lifting required.
• Competence with Microsoft Office Suite and 10-key calculator.

Education and Experience

• High School Diploma or equivalent required.
• Prior teller or cash handling experience required.

Job Type: Full-time

Pay: $12.00 - $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience level:

• 2 years

Physical setting:

• Office

Schedule:

• Monday to Friday

Experience:

• Customer Service: 2 years (Required)
• Cash Handling: 2 years (Required)

Work Location: In person

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