Position Summary: Via Credit Union is seeking an Assistant Vice President of Business Lending who is responsible for developing and implementing sales and marketing strategies to promote, maintain, expand, and develop Via Credit Union’s business lending services to existing and potential members in Warsaw/Kosciusko County and the field of membership counties south of Kosciusko. The position may be a hybrid position allowing the AVP to work remote as needed when not meeting with members, prospective members, and participating in community outreach. The Warsaw Branch should be utilized for member/prospective member meetings as needed.

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Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions:

• Develop and implement sales and marketing strategies to promote, maintain, expand, and develop Via Credit Union’s business services to existing and potential members.
  • Actively call on potential and/or existing members.
• Identify and develop prospects for future business loan opportunities.
• Generate business loan applications to increase the business loan portfolio.
• Collect credit and financial documentation and assess the member’s needs.
  • Assist borrowers with required documents as needed.
  • Review financial problems with members; provide possible solutions for resolution.
• Attend and participate in community outreach events and networking functions to increase the awareness of ViaCU’s business lending services in field of membership counties.
• Spend a minimum of 30 hours per week actively calling on businesses and scheduling. appointments with potential business prospects.
• Compile and maintain business lending reports as necessary.
• Adhere to all Via Credit Union business lending policies and procedures.
• Maintain up-to-date knowledge of Via Credit Union’s business loan products and services.
  • Inform members of business loan products and recommend appropriate products to meet the member’s financial needs.
• Utilize needed software to ensure efficient member service.
• Assist departmental co-workers as needed to gather financials for loan portfolio.

• Cooperate with NCUA examiners and outside auditors.

• Stay up to date on credit union laws and regulations.

• Mentor less experienced department staff (Business Development Officers)
• Train and attend departmental meetings in Marion as needed
• Perform other duties as assigned.

Skills & Abilities:

Education: A bachelor’s degree in Business Administration, Finance, Accounting, or related field

Experience:

• Minimum 5 years in business lending and/or real estate lending experience required.
• Demonstrated knowledge of lending regulations and guidelines.
• Previous sales experience preferred.
• Previous relationship building sales experience preferred.
• Strong business acumen including basic understanding of business returns and financials.
• Demonstrated advanced level of customer service and interpersonal skills.

Computer Skills: Proficient in Excel and Microsoft Office Suite

Certifications & Licenses:

• Valid driver’s license
• Must be insurable
• Have reliable transportation

Position Expectations:

• Demonstrate and consistently model the ViaCU brand based on the mission, vision, and values.
• Demonstrate honesty and integrity and be seen as credible in the workplace.
• Accept responsibility and be accountable for your actions.
• Demonstrate ability to take care of the members’ needs while following company procedures, resolve the issue in an antagonistic situation.
• Demonstrate and model strong interpersonal skills, maintain a positive and respective attitude.
• The ability to formulate sound decisions using the available information.
• Act as a role model within and outside of the department.
• Adhere to company policies and procedures, maintaining confidentiality, and demonstrating the ability to handle sensitive matters.
• Excellent organizational skills and initiative to improve processes.
• Communicate regularly with department head about issues.
• Demonstrate flexible and efficient time management, ability to work independently and prioritize work and complete within given deadlines.

Benefits Summary:

Health, Life & Disability Coverage

• Affordable medical, dental, and vision (employer co-pay)
  • Prescription Drug Plan included in the medical insurance
  • Employee Assistance Program included in the medical insurance
• Flexible Spending Account – Dependent Care
• Flexible Spending Account – Unreimbursed Medical
• Basic Life Insurance (employer paid)
• Voluntary Life & AD&D
• Long Term Disability (employer paid)
• Travel AD&D (employer paid)

Paid Time Off

• Vacation
• Sick: 72 hours annually
  • Unused hours rolled over to a Sick Bank
• Personal: 16 hours annually
• Free Saturday (after 1 year)
• Holidays: 9 paid holidays
• Community Service Day: Employer paid
• Bereavement Pay

Financial & Retirement Planning

• Competitive Pay
• Annual Performance Reviews
• Incentive Pay: Some positions qualify for incentive pay
• 401(k):
  • Safe Harbor Non-Elective (employer paid)
  • Elective Deferral: Employee contribution
  • Company Match: Employer contribution, dollar for dollar, up to 3% of annual compensation
  • Discretionary Profit Sharing

Physical Demands:

N (Not Applicable) Activity is not applicable to this position.

O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)

Occasionally: Stand, Reach above Shoulder, Squat or Kneel, Bend, Lift/Carry and Push/Pull 11 -100 lbs

Frequently: Walk, Climb, Reach Outward, Bend, Lift/Carry and/or Push/Pull 11-20 lbs

Constantly: Sit, Reach Outward, Manually Manipulate, Visual Accuity, Talk, Hear/Listen, Lift/Carry 10 lbs or less, Push/Pull 12 lbs or less

Not Applicable: Crawl

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job in an office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be in a fast paced, stressful environment. Some outside environmental conditions, especially while traveling to meetings, training, or meeting with members. The noise level in the work environment is usually moderate.