Job description

Skill / Role: Networks Voice (Cisco) L3, Total Experience: 8+ years, Relevant Experience: 7+yrs in

Networks Voice (Cisco), Qualification: Bachelors / Masters / Equivalent

Key Skills Required:

Ø Excellent English communication and conversation skills (Verbal and Written)

Ø Good documentation skills & Email responses – should be able to document / update work notes in the ticketing tool

Ø Should have an excellent customer handling skill – as the candidate will be dealing with Upper Management

Ø 7+ years’ experience in engineering data center and IP backbone in a multi -vendor multiprotocol

environment;

Ø 7+ years’ experience architecting networks based on T1, DS3, Fiber/Optical , DSL, Ethernet, ATM, Frame Relay, and Ethernet over Copper core, distribution, and access media;

• 7+ years’ experience integrating and managing DNS (internal & external), email and other hosted platforms;

Ø 7+ years’ experience designing networks for a VoIP Soft Switch-based CLEC or ILEC with an

integrated voice and data network;

Ø Expert level experience with IP administration and management – also have awareness of the latest technology trends in Networks (Video, Data Circuits)

Ø Expert level experience with Cisco Switches and Routers (experience with Juniper platform

acceptable);

• Cisco – CCUM (Cisco call Manager), SIP, DID Lines, Knowledge on clear pass server would be added advantage.
• Video- Knowledge on Polycom video device

Ø CCNA Voice, CCVP Voice (Essential), CCIE Voice (Would be added advantage)

Ø Expert level experience with designing with and managing protocols such as OSPF, BGP, ISIS, RIP,

MPLS, LDP,

Ø Experience with Zhone, Occam (Calix), Hatteras, Adtran, and Actelis (1.) Incident Management +

Change Management (Planning & Execution)

Ø On - call Escalation

• Should have experience with ServiceNow or other ticketing tools to ensure Ticket Quality & ITIL Process adherence
• Customer feedback & Security Compliance

Key Technologies –

· CUCM & Cisco Unity Connection 10.x, 11.x, 12.x

· Enterprise/Business SIP Trunking, End to End SIP Trunks.

· CUBE/SBCs, Expressway – Core & Edge, H.323, MGCP, Analog VG Gateways.

· Cisco 2XXX, 3XXX, 4XXX Series Router - FXS/FXO Cards, PVDM, DSP, etc.

· O365, WFM, Voicemail, Email integration, etc.

Job Type: Contract

Salary: $35.00 - $40.00 per hour

Schedule:

• 8 hour shift

Work Location: On the road

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