Job description

Alfred Matthews Buick Cadillac GMC is in search of an experienced service advisor for our very busy service department. We are doubling the size of our service department to keep up with our growing business. We are a top Service department in our region with excellent technicians and excellent work environment. Work Monday thru Friday with weekends off. General Motors dealership experience preferred. Bilingual preferred.

As an experienced Automotive Service Advisor, you will own our customer’s experience in the service lane. You are well-versed in product offerings, inventory needs, technician scheduling and customer service.

The Advisor Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $15.50 and $17.05. The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.

What We Offer

• Competitive Compensation Package
• Excellent Opportunities for Career Growth
• We’re all on the same Team atmosphere
• Medical, Dental, Vision and Life Insurance

RESPONSIBILITIES:

• Oversee flow of Service Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Proficiently manages customer expectations and maintains customers informed about status of repairs

REQUIREMENTS:

• Organized and friendly personality
• Dealership experience is required
• Knowledge of dealership drive lane
• Valid in-state driver's license

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Plastic shield at work stations
• Temperature screenings

Typical end time:

• 6PM

Typical start time:

• 8AM

Work Remotely

• No

Job Type: Full-time

Pay: Up to $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• service advisor: 3 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location

gatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.