Job description
THINK TANK, a department under Student Success and Retention Innovation, is seeking a highly qualified candidate for the position of Associate Director to join the team.
THINK TANK is a student academic support department that serves as a focal point for the University’s centralized learning assistance and learning enrichment services. THINK TANK offers both free and fee-based tutoring, supplemental instruction, academic skills tutoring, and other academic support delivered through peer educators, graduate assistants, and professional staff. Services are provided to UA students in both centralized and satellite locations. The mission of THINK TANK is to empower UA students by providing a positive environment where they can master the skills needed to become successful lifelong learners. THINK TANK is committed to creating and maintaining an environment that is diverse, inclusive, and free of discrimination.
The Associate Director will have administrative and program oversight of Tutoring and Supplemental Instruction provided by THINK TANK. The Associate Director will be responsible for managing the teams that provide Supplemental Instruction and Tutoring programming to university students enrolled in key courses. These services are integral to the University's overall retention efforts.
Under the direction of the Director, this position leads, coordinates, and supervises various specialized programs and activities, assuring fulfillment of departmental goals and objectives. The position coordinates goals, objectives, and activities of Tutoring and Supplemental Instruction staff in accord with priorities established by the department. The Associate Director acts in a departmental leadership role, assisting with the strategic planning, budget forecasts, and articulation of mission and vision of the department. The position is administrative in nature, with a high degree of autonomous decision-making.
Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; accessto UA recreation and culturalactivities; and more!The University of Arizona has been recognized for our innovative work-life programs.
- Provide leadership and supervision to the Tutoring and Supplemental Instruction staff at THINK TANK; establish work priorities and strategy.
- Set program policy and procedures, in conjunction with the Director and departmental staff.
- Analyze current University data to identify high-risk courses and make recommendations for academic support.
- Provide leadership in developing, maintaining, and improving an exemplary Tutoring and Supplemental Instruction programs.
- Maintain collaborative working relationships with participating faculty and campus partners by providing tutoring and supplemental instruction solutions that meet their needs.
- Collaborate with other campus tutoring personnel, including the SALT Center and C.A.T.S. Academics.
- Provide problem solving assistance; interpret departmental policy and procedures pertaining to Supplemental Instruction and Tutoring.
- Prepare monthly, semester, and annual utilization reports.
- Collect, monitor, and analyze operational data such as usage, budgets, program costs, and trends.
- Collect, monitor, and analyze programmatic data such as evaluation of outcomes, student needs, and staff feedback.
- Implement and maintain high quality training for services through CRLA certification and SI accreditation.
- Serve as a member of the Leadership Team and participate in strategic planning, budget forecasts, professional development, and articulation of mission and vision of the department.
- Develop and facilitate informational workshops, seminars, or conferences; prepare presentations for other professionals as requested.
- Assist the Director in fiscal planning, including fee-based services, and in writing grants and proposals. Monitor expenditures related to Supplemental Instruction services and Tutoring.
- Participate in research goals of department through program development, implementation, evaluation, and modification.
- Regularly communicate the progress, outcomes, and direction of work to the Director.
Knowledge, Skills and Abilities
- Knowledge of Supplemental Instruction principles and practices
- Knowledge of tutoring techniques, principles, and practices.
- Knowledge of learning pedagogy as it relates to mathematics and science.
- Knowledge of leadership, management, and supervision principles and practices
- Knowledge of FERPA and ethical principles in working with tutors and students
- Knowledge of University of Arizona student-worker hiring procedures and policies
- Master’s degree in Education, or other appropriate field and three years of directly related administrative/coordinative experience, including 2 years of managerial experience.
- Five years of experience within Campus Life or Student Affairs
- Master’s degree in Education.
sboatright@arizona.edu
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