The Detroit Medical Center (DMC) is the leading academically–integrated hospital system in Metro Detroit, and one of the largest health care providers in Southeast Michigan. During our 150+ years of caring for the community, we have been recognized nationally with top awards in many aspects of hospital operations and patient care. The DMC is able to achieve these awards because of our exceptional employees.

The Detroit Medical Center is one the largest academic medical centers in the United States, with a long and rich history of medical education, for more than 100 years. We train more physicians than any other hospital in Detroit.

Our evidence-based approach inspires confidence and spurs innovation. It ensures that we are making treatment decisions based on our experience, on the best available research and our understanding of each patient as an individual.

The Detroit Medical Center (DMC) is the leading academically–integrated hospital system in Metro Detroit, and one of the largest health care providers in Southeast Michigan. During our 150+ years of caring for the community, we have been recognized nationally with top awards in many aspects of hospital operations and patient care. The DMC is able to achieve these awards because of our exceptional employees.

The Detroit Medical Center is one the largest academic medical centers in the United States, with a long and rich history of medical education, for more than 100 years. We train more physicians than any other hospital in Detroit.

Our evidence-based approach inspires confidence and spurs innovation. It ensures that we are making treatment decisions based on our experience, on the best available research and our understanding of each patient as an individual.

Summary Description

Develops management objectives and policies for the various departments and monitor results. Interprets objectives, policies, and procedures. Directs the activities of the assigned departments with other departments both within and outside the hospital. Resolves problems with department heads concerning use of resources. Encourages and maintains open lines of communication with and between employee groups, other medical personnel, and patients and their family members. Evaluates the performance of the various departments, as well as the performance of key managers and supervisors. Advises employees promptly when performance problems arise or changes are needed. Establishes the operating budgets for the various departments and monitors performance against budgets. Assists Administration with special projects and with short and long term strategic planning. Attends promptly to the administrative details of the position including the signing of documents, preparation of reports, completion of performance appraisals, and other employee-related actions. Ensures that all operations within the scope or the position are carried out in an ethical, responsible manner.

Develops, with the help of the responsible department heads, standard operating procedures for the departments within the position's span of control. Coordinates with other departments and medical staff as needed. Makes final hiring and firing decisions of personnel within immediate scope of operations coordinating information with upper management and human resources according to established procedures. Approves expenditures to the level established by upper management. Acts as liaison, between the administrative and medical staffs, Board of Directors and external stakeholders. Performs quantitative analysis to support definition and advancement for the hospital's goals and objectives. Understands physicians' viewpoints and needs, and works strategically in the best interest of patients and the hospital. Balances cost/quality issues and partners with medical staff to address productivity improvements and initiatives. Monitors activities for and ensures compliance with laws, government regulations, Joint Commission requirements and DMC policies. As directed, implements external and internal audit recommendations. Ensures hospital departments achieve objectives for diversity of their suppliers.

Minimum Qualifications

1. Bachelor's degree in Health Care Administration, Business Administration or related field, or the equivalent combination of education and/or experience. Master's degree preferred.

2. Seven or more years of progressively more responsible experience in administrative capacities including a minimum of three years managing multiple hospital operations, preferably in a large health care organization.

Skills Required

1. Analytical ability to conceptualize well in unstructured, dynamic and/or multi-disciplinary environments requiring analysis, foresight, intuition and mature judgment, as well as a thorough knowledge of fundamental doctrines, theories, principles and practices of several disciplines, to find and implement solutions to unusual or unprecedented problems.

2. Communication and interpersonal skills requiring skill in overseeing and directing diverse clinical and non-clinical staffs, ongoing contact with both internal and external customers and stakeholders to persuade and negotiate on a wide range of subjects. A mastery of a variety of communication modalities is required to include leading meetings, making formal presentations, and writing complex documents and managing complex relationships over time.

3. Project management skills including the ability to define program, project, or process objectives, identify stakeholders and their interests, plan steps, coordinate and allocate human, technological and fiscal resources to accomplish goals and objectives in a resourceful, yet timely, manner.

4. Leadership skills including demonstrated willingness to pursue leadership roles with increasing levels of accountability, comfort with decision-making responsibilities, coaching, teaching and counseling skills, and the ability to inspire and build confidence in others and to forge alliances and garner support.

5. Broad technical knowledge of the administration and operations of healthcare functions and facilities including human, legal, technological, fiscal and customer aspects of the delivery of care.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.