Job description

Job Summary

The Assistant Store Director will assist the Store Director for the proper operation of all departments within the grocery store. The Assistant Store Directors will act as role model of professionalism, ethical behavior, and effective decision-making at all times. The Assistant Store Director will have management responsibility for the retail grocery store operation, including store performance, new hire orientation, control of cash, inventory, security, customer service, and management of staff. Must be able to prioritize, plan, and coordinate work activities, manage time and resources so that work objectives are met on a daily basis. Provide constructive suggestions and encouragement, set performance expectations, provide honest feedback, and identify assignments to provide others with development.

Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned.

• Supervise merchandising plans and promotions within the store, which are established by Corporate Management
• Thoroughly understand all front-end and closing procedures in order to successfully manage store operation
• Assist with the control of the store’s operating budget (i.e. payroll, budget, scheduling, and productivity).
• Enforce and ensure programs are established, which comply with city codes, health regulations and weights and measures.
• Assist with the control of labor cost for all departments in the store and guiding departmental managers along the process to comply with company policies & procedures
• Conducts new hire orientation for new employees in accordance with the SOP
• Assist Store Director with timekeeping management using Kronos by entering the schedules, approving and editing timecards in the absence of the store director by following the Timekeeping Management SOP
• Maintain a safe and clean store environment by following and publishing evacuation routes.
• Spearhead safety initiatives to ensure claims are filed in a timely matter reducing liability for our internal/external customer
• Responsible for store supervision, including oversight of all department management teams: setting accountabilities, aligning team, achieving execution and providing feedback.
• Works closely with the Store Director in implementing corporate and merchandising strategies; handling store facilities management, ensuring quality control, budget, and overall profit and loss; coaching and assisting department managers.
• Maintain inventory levels by checking merchandise, anticipate customer demand, prepare reports, analyze and summarize inventory information.
• Proactive in preventing and resolving customer service complaints.
• Develop methods which help build customer loyalty and expand customer base.
• Train & develop store employees with company’s orientation practices, reinforcing Bodega Latina Corporation’s mission, company’s policies and procedures.
• Build and maintain a positive work relationship with corporate team, employees and peers.
• Motivate and inspire team to reach high performance and provide outstanding customer service

Supervisory Responsibilities

Responsible for the overall direction, coordination, and evaluation of shift. Carry out supervisory responsibilities including training employees, floor planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Employees are expected to treat others with respect and consideration regardless of their status or position and accept responsibility for their own actions. To follow instructions, respond positively to management directions and contribute to building a positive team spirit. Complete tasks on time or notify appropriate person. Ask for and offer help when needed. Report to work on time, ready, willing and able to fulfill the requirements of the job.

Qualifications

To qualify for this position, must have the ability to read, write, apply common sense and comprehend detailed and involved written or oral instructions.

Must have 3-5 years in a management capacity over personnel to include salaried and hourly employees

Must have direct experience in managing a Bakery, Deli, Meat, Grocery, Produce and Front End departments

Must be able to read write and comprehend instructions, reports, short correspondence, diagrams and memos effectively. Ability to effectively communicate information to other employees, vendors and customers. Must be self-motivated. Bilingual English/Spanish is a plus. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers and decimals. Must be able toeffectively manage data entry in multiple systems.

Education/Experience

High School Diploma, Associates Degree or better preferred

Combined experience/education as substitute for minimum education

Basic MS office knowledge preferred

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Weekly day range:

• Weekend availability

Work Location: In person

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