Job description

Who is MiddleTown Property Group?

Owned by twin Ball State Alumni, Dane and Derek Wilson, MiddleTown Property Group is a third-party management company that believes in Property Management reimagined. Where most companies encourage a “Jack of all trades, Master of none” mentality, we have broken down key functions into their own department, creating an innovative model that focuses on providing direct and quality services to our Property Owners and Residents.

MiddleTown Property Group has a growing portfolio that spans over 3,200 units across the state of Indiana. Just as the owners believe in the quality and potential that Indiana has to offer, we strive to improve the communities within Indiana to create better living conditions, one unit at a time.

If you are a high-achieving individual who is looking for opportunities for growth, we are the company for you!\

Job Summary:

Do you strive to grow as a professional in a fast-paced work environment that allows for innovation and success? Do you enjoy working with a team of individuals who strive for the same?

We are adding smart, hardworking people to our team! We are looking for people who are enthusiastic about their work and like to have fun, take risks, and make things happen!

The Property Support Specialist will work under the leadership of the President & CEO and Senior Property Manager in Managing all aspects of assigned properties, including but not limited to Tenant Relations, Leasing, Inspecting Assets, Maintenance, Budget, Owner’s Relations, and Capital projects. The Property Support Specialist will be responsible for meeting the Owner’s and MiddleTown Property Group’s asset goals. The Assistant Property Manager must meet and maintain the requirements of the Employee Handbook.

Essential Duties and Responsibilities: Property Support Specialist

-Complies with Fair Housing Laws and Standards.

-Ensure keys and codes are verified for leasing, tenants, inspections, and maintenance.

-Communicate with Tenants regarding renewals, maintenance, inspections, lease violations, tenant issues, and any additional needs.

-Document and maintain records of all Tenant and Vendor communication.

-Follow MiddleTown Property Group Policy for Tenant Communication.

-Put Maintenance Requests into Property Management Software.

-Communicate with Vendors and Maintenance personnel to schedule maintenance services to assets and ensure maintenance issues are resolved.

-Inspect and follow up with vendors during Capital Expense projects to verify projects comply with scope, meet MiddleTown Property Group and Property Owners’ Expectations, and stay on contract outlined time and costs.

-Inspect units that may have lease violations.

-Inspect exteriors, interiors, and common spaces of the properties to maintain the appropriate conditions.

-Meet with Muncie Housing Authority representatives at unit locations to ensure units are up to Section 8 standards.

Qualifications:

- Bachelor’s Degree, preferably with a concentration in Business or Property Management.

- 1 Year of Customer Service Preferred

- 1 Year of Management Preferred

-Clean Background

- Valid Driver’s License

- Reliable Vehicle

- Reliable Smartphone with internet capabilities

-Occasional travel required

Typical Physical Demand

- Ability to lift 20 lbs.

- Work in an office setting.

- Ability to sit in front of a computer for an extended period.

- Ability to be on your feet for an extended period.

- Ability to use hand and arm for writing and/or typing.

The Essential Job Duties is not an all-inclusive list but does cover many of the duties and responsibilities of the position. Additional duties or responsibilities may be required based due to organizational needs, market conditions, organization goals, and owner/client requirements.

Job Type: Full-time

Pay: $30,000.00 - $34,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Property management: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

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