Assistant Director of Assembly Hall - UIC Venues & Events, UIC Pavilion

Hiring Department: UIC Pavilion

Location: Chicago, IL USA

Requisition ID: 1016982

Schedule: Varies, flex schedule, on-site workplace

Posting Close Date: 4/12/2023

About the University of Illinois Chicago

UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent “Best Colleges” rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago.

Description:

This position is responsible for providing direction, leadership and supervision for all operations of the Credit Union 1 Arena and UIC Dorin Forum. The position is also responsible for all facility maintenance and support including HVAC, infrastructure elements and housekeeping. In addition, the position will recommend operational changes to better support clients and facility's efficiency.

Duties & Responsibilities

Event Management:

• Ensure that all events are properly staffed (including event staff, security, catering, concessions, AV, housekeeping, production and stagehands), the facility is clean and that all agreed upon client requests are met.
• Develop and implement policies and procedures to assure industry best practices are being utilized and venues comply with university guidelines and policies.
• Oversee the coordination of all buildings policies, equipment and supplies that are required for events. Completing this task will require following best practices for procurement, identifying the appropriate goods or services and identifying vendors that are able to meet schedules and materials requirements.
• Responsible for assuring proper conditions of the exterior of the building including signage, sidewalks, building envelope, roof, dock, delivery areas and waste removal areas. This duty includes responsibility for assuring that snow is removed, and sidewalks and surrounding areas are clear of ice, debris, standing water and trip hazards. Recommendations for improvements should be made to the Director.
• Responsible for assuring that there are proper staffing levels of the external labor force for event set-up and day-of events schedule. This requires close coordination with outside labor vendors and union laborers. As necessary, assists in the supervision of other support staff including ushers, ticket sellers and office staff.

Organizational:

• Provide support to Assistant Director of Operations and Senior Event Administrator as needed. This includes helping Event Administrators finalize agreements or providing assistance with managing events/clients.

Management:

• Assist the Executive Director, and act for him/her, in his/her absence, by assuming responsibility for decision-making without specific instructions.
• Maintain excellent working relationships with Student Affairs trades (electricians, building engineers, etc.) and schedule work when needed.
• Analyze operational expenditures to ensure venues are operating at peak efficiency. Analyze all purchase and service agreements to ensure venues are obtaining the best possible price and review invoices for accuracy.

Budgetary:

• Develop Repair and Replace (R&R) and capital expenditure budgets and plans on an annual basis for each venue.
• Assist in the preparation of annual budgets related to Arena and Forum operations. The budget preparation may be a comprehensive budget or segments of each venue production budget.
• Serve as the liaison with UIC Facilities Management and Capital Programs Departments to assure that project budgets, schedules and work outcomes are delivered as expected.
• Attendance at meetings and making onsite visits is important to stay informed of project progress and issues.

Safety:

• Work closely with the Office of Environmental Health and Safety and UIC PD to ensure venues are operating using best practices as relates to safety.
• Ensure all evacuations plans are up to date and that staff is trained annually.
• As necessary, assist in ensuring that there is safe bailing ingress and egress for guests.

Customer Service:

• Assist in resolving guest problems, threats to public safety and emergency situations.

Qualifications:

Minimum Qualifications

Preferred Qualifications

• Five Years’ Experience managing the operations department of a large public assembly facility (5,000 seats or more).
• Experience managing large events and having responsibility for set-up and take down.
• Involvement and experience with the component parts that support large scale events.
• Experience managing sound, lighting, rigging, audio visual and seating setup.
• The ability coordinate setup of staging directing large crews is also an important skill.

To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application.

Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation