Job description

This full-time position is located at the Nixa facility for Central Bank of the Ozarks.

Assist Banking Center Manager in all phases of branch operations and assume responsibility for the branch in the banking center manager's absence.
Ensure staff compliance to established policies and procedures.
Ensure that customer services are provided, including opening accounts, providing customers with information, and resolving banking problems for customers.
Provides leadership and supervision of the teller customer service area as appropriate.
Acts as a resource to staff for operational and customer problems exercising discretion and good judgment.
Assist sales development activities including sales training, coaching and activities.
Create a teamwork environment to ensure that quality service is provided, sales goals are met, and operations and accounting requirements are satisfied.
Set an example for the staff in the area of customer service and sales.
Conducts relationships and activities consistent with established Bank policies, procedures and systems, the corporate code of conduct, Bank Secrecy Act and all applicable State and Federal laws and regulations.

Requirements:
Bachelor's degree; or equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.
Thorough knowledge of all teller and new account functions; bank regulations; bank policies and procedures; and bank products and services.
Supervisory experience preferred. Knowledge of accounting principles.
PC and typing skills. Strong attention to detail.
Ability to maintain regular and predictable attendance.
Effective oral and written communication skills.
Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner.
Possess good judgment skills and the ability to handle confidential information.
Ability to work quickly and accurately, analyze information and make decisions.
Willingness to assume additional responsibilities/duties/projects as they arise.
Ability to drive a vehicle. Must maintain a current, valid driver's license and an acceptable driving record for bank insurance purposes.

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