The Asset Protection Officer (APO) is responsible for securing all of The United Family’s assets while providing a safe work environment for our team members and a safe shopping environment for our guests. He/She will perform job duties to include apprehending and deterring shoplifters, monitoring internal compliance policies and other duties as assigned.

Key Responsibilities:

• Facilitating a safe working environment for our team members.

• Providing a safe shopping environment for our guests.

• Proactively monitoring security cameras for theft/fraud/ORC related activity.

• Apprehending suspected shoplifters while following company guidelines.

• Deterring shoplifting suspects when safe apprehensions cannot be made.

• Participating in corporate shrink reduction programs.

• Completing incident reports related to internal/external theft and submitting a video request.

• Submitting fraud alerts to notify neighboring stores of suspected theft/fraud activity.

• Perform other duties as assigned by the Asset Protection Officer Manager (APOM).

Key Requirements:

• Must be 18 years of age or older.

• Commissioned law enforcement officer preferred but not required.

• Strong verbal and written communication skills.

• Ability to verbally de-escalate stressful situations.

• Ability to function well in high pressured situations and make sound decisions.

• Ability to perform all physical aspects of the job, including but not limited to bending, standing in place, lifting, squatting, climbing, walking, sitting for long periods and at times running.

• Ability to accept supervisory coaching related to performance, work habits and attitude.

• Ability to learn, use, and operate various computer software programs and other electronic tools.

• Ability to multitask.
  

Our Mission

Ultimate Service Superior Performance Positive Impact