AMB of First Impressions

Full Time
Flower Mound, TX 75022
Posted
Job description
Overview

Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members "do better." Joining PenFed is more than being an employee; it's about being a part of the PenFed family.

Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a Real Estate Ambassador of First Impressions in Flower Mound, Texas. The primary purpose of this job is to provide a stellar first impression to all phone/walk-in traffic. This role will provide administrative support to the Operations Manager, Real Estate Sales Agents and administrative staff.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.


  • Operate office equipment such as fax machines, copiers, scanners, postage meters and phone systems, and use computers for spreadsheet, word processing, database management and other applications.
  • Answer telephone no later than the second ring and give information to callers, take detailed messages, or transfer calls to appropriate individuals.
  • Maintain current phone roster.
  • Greet visitors or callers and handle inquiries or direct them to the appropriate person according to their needs.
  • Act as a customer service representative and liaison between PenFed Realty agents and clients, prospects, Pentagon Federal Credit Union Members and other parties.
  • Setup and maintain paper and electronic filing systems for records, correspondence, and other material.
  • Generate mailings of promotional material, follow-up letters to clients or other information.
  • Maintain Agent Workroom, sales/listings boards, keep form current and stocked in forms bins.
  • Provide general administrative support for Real Estate Agents, including multiple listing system, processing listing files and contract files.
  • Complete other assigned tasks and assists with special projects as needed.
  • Assist with maintaining PFR's compliance with all applicable federal, state and local laws, regulations and ordinances by abiding by PenFed/PFR compliance program and all policies, procedures, rules and regulations.

Qualifications

Equivalent combination of education and experience is considered.


  • High School Diploma or G.E.D. is required.
  • Minimum of one (1) year of experience is required. Real Estate, Mortgage or Title experience is preferred.
Supervisory Responsibility
  • This position will not directly supervise employees.
Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

Travel

Limited travel to various worksites is required.

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