Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Ingersoll Rand Customer Centers give you the opportunity to be part of a local business creating innovative customer solutions, focused on driving customer satisfaction. Become an integral part of a close-knit team environment, servicing diverse customers representing all facets of industry! Employees of Ingersoll Rand enjoy competitive compensation and comprehensive benefits.

Job Purpose:

This position is the aftermarket and OEM parts selling position in a customer center. The role includes product support, which requires parts interpretation, quoting, follow-up, pricing, order processing, expediting and problem solving.

Position Responsibilities:

• Proactively contacting current and potential customers to sell products and services. Generate quotes, follow up with customers, and outside sales team to ensure quotes become orders. Manage these orders to ensure delivery schedule is achieved. Act as key customer contact to provide information to customers on complete sales cycle (from quote through delivery). Convert inactive and competitive accounts utilizing. Develop, sell, and convert accounts to recurring revenue service contracts. Utilize parts program to obtain business.
• Mentor peers and share best practices with those less experienced as needed.
• Manage inventory to stocking levels. Ensure the order process is complete and error-free.
• Manage outside purchases and product transportation expenses effectively and efficiently.
• Ensure environmental, health and safety compliance. Operate forklift within stated requirements.
• Ensure that all paperwork, purchase orders, rental agreements, etc. are maintained to respond to customer inquiries timely and ensure internal process requirements.
• Prepare all sales and activity reports, presentations, studies and research as directed by supervisor.

Skills/Qualifications:

• Bachelors Degree preferred.
• One to three years experience with previous inventory control and order-expediting experience in a sales and service environment preferred.
• Prior experience in Oracle preferred
• Proficient in Microsoft Office computer applications required.

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency.