Job description
Post title: Administrator (Academic Registry)
School / Department: Academic Registry
FTE: 1.0fte (working 37 hours per week)
Duration of Contract: Permanent and fixed term contracts available
Salary: UH5 £25,642 to £28,762pa depending on skills and experience
Location: College Lane and Bishops Square campuses, Hatfield
Previous applicants to these posts need not re-apply. We regret we are not able to support part-time or job-share working in these posts due to business need.
Academic Registry is one of the University’s largest Strategic Business Units and supports the business and its administration through a number of dedicated teams who provide an expert central service supporting students throughout their journey from enquiry to award. Working closely with the Schools of Study we also offer a point of contact for external agencies and the management information needed for business planning and development.
As our service expands and grows we have a number of exciting administrative vacancies in a variety of teams. Whilst we are primarily based on campus in Hatfield, most teams in Academic Registry operate hybrid working arrangements that allow most staff the option to work from home (in the UK) on a regular basis if they wish to.
Find out what it's like to work in Academic Registry HERE
Main duties and responsibilities
You will be undertaking a range of general administrative duties supporting specialist functions within Academic Registry. You will be proactive and flexible in your approach and be able to provide excellent customer service working as a front-line member of our team. We will teach you about our policies and procedures, but you will need to acquire expertise in your areas of specialism and provide advice and support to colleagues, students and your managers including the preparation of data and reports, note-taking at meetings, data capture and data entry, filing and recording for audit as required. You will work in a central team but will have a range of contacts from within and outside of your own local team. In addition you will be assisting at key University events throughout the year.
Skills and experience required
Ideally you will have some previous administrative experience, but it is essential that you are numerate, literate and have good IT skills, particularly using MS Office packages, databases and web-based communication platforms such as MS Teams, Zoom and similar. You will have a methodical approach and be able to manage a varied workload to tight deadlines, recognising and respecting the confidential nature of the data you handle. Comfortable working in a team but able to demonstrate initiative and work with limited supervision, you will have a can-do attitude and a commitment to continuous improvement.
Qualifications required
You will hold A-levels or equivalent or instead have proven professional work experience in a similar area of work.
Even if your background isn’t in administration, but you have good customer service skills and an eye for administrative detail, we’d love to hear from you.
Please view the Job Description and Person Specification for a full list of the duties and criteria. We recommend you use the Personal Statement to show how you meet each of the Essentials in the Person Specification, as this helps us to shortlist your application.
You’ll be asked to confirm your Right to Work in the UK if you are invited to interview, as we regret we can’t offer sponsorship for visas for these posts.
Contact Details/Informal Enquiries
Liz Hedges, Assistant Registrar, e.a.hedges@herts.ac.uk
Nicola Grace, Head of Student Administration, n.j.grace@herts.ac.uk
Closing date: 04 December 2022
Interview date: To be advised
Reference number: 046355
Date advert placed: 18 November 2022
Our vision is to transform lives and UH is committed to Equality, Diversity and Inclusion and building a diverse community. We welcome applications from suitably qualified and eligible candidates regardless of their protected characteristics, and recognise there are different ways applicants may achieve the criteria in this document. We offer a range of employee benefits including generous annual leave, flexible location opportunities within the UK, discounted Sports Village memberships, personal and professional development and family-friendly policies. #GoHerts
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