In this role you will ensure the smooth running of the office by leading the management and co-ordination of all written and electronic correspondence for Force Crime / Force Intelligence OCUs to ensure work is prioritised effectively and appropriate action is taken for: documentation, reports, correspondence, complaints, penalty notices and all other enquiries. Ensure all procurement and penalty notices are processed in line with Force guidelines.

You will be responsible for Co-ordinating both Heads of Department’s engagements, diary commitments and ensure relevant supporting material is prepared and available. Prepare files and other papers for meetings, review actions, obtain background papers and other appropriate information, attend meetings, taking accurate and confidential minutes, then prepare and distribute them. Plan short, medium and long term in response to developing events/priorities whilst organising departmental conferences when required. Manage the Heads of Department commendations process and other ceremony related commitments.

The successful candidate will deal and manage the complaints they receive within their portfolios, to liaise directly with PSD and the OIC involved to ensure they are dealt with in a swift manner. Maintain and organise the Head of Department Good Work processes they have in support with the ASA role. You will create reports, briefings and presentations when tasked by any Head of Department. Ensure relevant policies / procedures are updated when required to ensure accurate information is readily available (e.g. OCU risk management logs).

As part of the Thames Valley Police family you will enjoy a fantastic range of benefits including 24 days annual leave per annum pro-rata for part time (plus Bank Holidays), flexible working conditions, a wide range of lifestyle discounts, career development opportunities and have the option to join a local government pension scheme. To view a full list of our benefits, please click the below link.

If you have any queries please contact the Recruitment Team at RecruitmentPoliceStaff@thamesvalley.police.uk quoting reference 19395. We will endeavour to respond to your query as quickly as possible.

Please use Google Chrome when completing your application, wherever possible, as this will enhance performance.

The closing date for enquiries and receipt of completed applications is Sunday 25th September 2022.