Administrative Assistant/Receptionist

Full Time
Rogers, AR 72756
Posted
Job description

Administrative Assistant

About American Water Sports: American Water Sports is a family owned and operated boat dealer that specializes in creating a hassle-free boating experience. We are one of the fastest growing full-service boat dealers in Southwest Missouri and we have now expanded into NW Arkansas.

Job Purpose: As an Administrative Assistant/ Receptionist with American Water Sports, you will be working alongside our Business Manager primarily but assist in normal receptionist duties as well, such as professionally answering the phone, filing, scanning, bank errands etc. Our ideal candidate is friendly, trustworthy, customer focused, possess quick decision-making skills, pays attention to detail and is great at managing time. We are looking for the perfect fit to add to our team, a great first impression as potential customers walk in our door. We would like the candidate to be able to work fast and efficiently. Someone who will enjoy assisting customers and staff in all areas. Our ideal candidate is an organized individual who will keep accurate records and communicate well with a team. The ideal candidate has the ability to anticipate the needs of our Business Manager to maintain a good flow. The Business Manager works in our primary location in Kimberling City, Mo but travels to the other stores as needed. The ideal candidate is a fast learner and someone we can depend on to keep the process running smooth in Arkansas.

Skills/Qualifications:

  • Highly Organized
  • Detail Oriented
  • Reliable
  • Documentation Skills including but not limited to titling boats and trailers
  • Self starter, able to work in a team environment as well as solo
  • Ability to manage a multi phone line system
  • Ability to work in a fast-paced environment and excel
  • Ability to take detailed messages and return calls timely
  • Excellent communication skills
  • Customer & Quality Focus
  • Experience with invoicing

Requirements:

  • High School Diploma or Equivalent
  • Valid drivers license
  • Reliable transportation
  • Proficient in excel, word, outlook, google sheets etc.
  • Prior dealership (auto, marine or rv) employment and Accounting/Office/Financing knowledge and experience is preferred.
  • Experience with Lightspeed is preferred
  • Effective multitasker, i.e, answer multi phone lines & preform multiple tasks at once.
  • Previous experience in a fast paced environment
  • Ability to effectively take messages and relay important information timely
  • Ability to work on Saturday's

DAY TO DAY OPERATIONS INCLUDE:

  • Finance and Insurance: Work with our in-house finance and insurance department to facilitate closings with customers while creating a positive buying experience. Assist in preparing documents both before and after closings. Assign titles to new owners and mail to appropriate parties. Assist in funding deals and mailing documents to lenders or the customer. Warranty register units and file notice of sales. Email customers to get more information etc.
  • Errands: Daily bank deposits, taking mail to the post office and occasionally going to the UPS store or DMV. Other things as assigned.
  • Record Keeping: Accurately and timely maintain records, deposits, and process paperwork while maintaining all legal and confidentiality regulations, policies, and laws.
  • Accounting Practices: Maintain accounting processes, systems, and practices to ensure ongoing company stability and viability. Take a large volume of incoming payments both in person and over the phone, as well as calling customers to collect payment.
  • General Administrative support: Successfully provide Business Manager and General Manager with administrative support needed to effectively run the company. Call to set up appointments for closings, take detailed messages and return calls etc.
  • File Management: Maintain all relevant files both hard copies and digital copies.
  • Company Communications: Effectively deliver company-wide communication, professionally answer and route telephone calls, and process incoming/outcoming mail.
  • Other Duties as Assigned

We are an equal opportunity employer.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • No nights
  • Weekend availability

COVID-19 considerations:
All common surfaces are sanitized regularly and all employees are asked to self monitor daily.

Ability to commute/relocate:

  • Rogers, AR 72756: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Will you be able to work on Saturday's?

Education:

  • High school or equivalent (Required)

Experience:

  • Customer service: 10 years (Required)
  • Computer skills: 8 years (Required)

Work Location: One location

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