Job description
Join Cleveland Clinic’s Mercy Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Officially becoming a full member of the Cleveland Clinic Health System in 2021, Mercy Hospital offers 476 beds and a wide variety of medical specialties to the communities in and around Stark County. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
As an Administrative Assistant, you will perform a variety of duties such as scheduling, handling phone calls, greeting patients and correspondence. Administrative Assistants are an essential part of Cleveland Clinic’s smooth operation, which allows caregivers to focus on patient care and improves coordination between the nursing team, administrative teams, and providers.
The ideal future caregiver is someone who:
At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.
As an Administrative Assistant, you will perform a variety of duties such as scheduling, handling phone calls, greeting patients and correspondence. Administrative Assistants are an essential part of Cleveland Clinic’s smooth operation, which allows caregivers to focus on patient care and improves coordination between the nursing team, administrative teams, and providers.
The ideal future caregiver is someone who:
- Can multitask while paying attention to details and staying organized.
- Demonstrates a strong work ethic.
- Has excellent communication and interpersonal skills.
- Thrives in a team environment.
At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.
Responsibilities:
- Manages and prioritizes multiple assignments simultaneously and effectively such as, acting as a liaison between internal and external customers by greeting customers, answer and triage phone calls.
- Administers calendar and schedules management.
- Composes and prepares a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required.
- Provides coverage of other areas such as front end, point of service and registration.
- Other duties as assigned.
Education:
- High School Diploma or GED.
- Two years of college or business school preferred.
Certifications:
- None required.
Complexity of Work:
- Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
- Must be able to work in a stressful environment and take appropriate action.
Work Experience:
- One year office experience.
- Typing proficiency of 35 wpm with accuracy preferred.
- Experience using Microsoft Office Suite products (Outlook, Word, Excel or Power Point).
- Experience may be assessed with an on-line Skills Assessment.
Physical Requirements:
- A high degree of dexterity to produce materials on a PC/word processor, normal or corrected vision and ability to tolerate extensive sitting and frequent walking to other parts of the campus.
- Lifting or carrying of up to 25 pounds.
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment.
Clerical
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