• Process the day-to-day clerical and scheduling duties for the Statewide Vice President, Assistant Vice President, and Vice Provost
• Produce manuals and training documents for student services
• Coordinate annual faculty reviews between campus Associate Vice Presidents, Dean, and Department Head
• Assist Statewide Director of Student Success & Strategic Initiatives in commencement coordination and faculty recognition dinner planning
• Organize, coordinate, and facilitate meetings, events, and other activities
• Assist with arrangements for Statewide retreats, tours, and other departmental events
• Coordinate travel for Statewide leadership team; All-card processing through Service now related to purchases and travel
• Act as a liaison with faculty, staff members, students, and the public, providing information as needed
• Build and maintain meeting and training calendar for Statewide Campus directors of students
• Partner with student services offices to provide regular (annual, semester, as-needed) training/updates to DOS and other directors
• Coordinate with HR to provide information about opportunities for professional development; support new director of students onboarding
• Develop agendas and take minutes for Statewide meetings as necessary
• Maintain general Statewide email address and answer general correspondence
• Manage and maintain vehicle logs, checkout, and service maintenance
• Build and maintain meeting and training calendar for Statewide Campus directors of students
• Partner with student services offices to provide regular (annual, semester, as-needed) training/updates to DOS and other directors
• Coordinate with HR to provide information about opportunities for professional development; support new director of students onboarding

• Assist Director of Student Success & Strategic Initiatives in developing and coordinating timely communication to students
• Participate in Statewide enrollment management and student success initiatives under the direction of Statewide Director of Student Success & Strategic Initiatives
• Communicate with statewide students via text and phone calls to encourage registration
• Coordinate mentoring and shadowing for new advisor onboarding, under direction of Statewide Director of Advising
• Outreach to students who qualify for re-enrollment campaigns; work directly with Completion Coordinator
• Contact admits about orientation support/questions
• Run, sort, and upload students into texting platform (Signal Vine) for student success campaigns
• Run reports using Argos, Civitas, and Achieve for directors' team
• Pull data on initiatives and be able to present to statewide leadership teams
• Contact statewide earned admissions students to provide student support
• Schedule centralized weekly posts in MyUSU campus groups

• Four years of experience; or vocational/technical training/associate degree in an office or business field plus two years of related experience; or a bachelor’s degree in a related field is required.

Knowledge, Skills, and Abilities

• Skilled with computer programs, including spreadsheets, relational databases, statistical packages, presentation software, and graphic packages.
• Excellent critical thinking skills.
• Skilled in creative problem solving.
• Skilled with basic office equipment, including printers, copiers, and telephone systems.
• Good organizational skills.
• Strong verbal and written communication skills.
• Ability to handle sensitive and confidential business data and personal information.
• Ability to work without supervision.
• Knowledge of University policies and procedures.
• Excellent customer service skills.

• Ability to maintain a professional manner while providing a friendly office atmosphere.
• Interact professionally and patiently with students, faculty, staff, and colleagues.
• Demonstrate effective written and oral communication skills.
• Demonstrate ability to solve problems, work well under pressure, manage multiple tasks simultaneously, take initiative and work independently.
• Proficient in MS Office suite (Word, Excel, Outlook, and PowerPoint).
• Experience creating. composing, and editing written and electronic material with attention to detail.
• Willingness to undertake any necessary training needed to perform job functions or to enhance job performance.

• Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
• Cover Letter to be typed/pasted at the end of your application

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions. The employee is frequently required to reach with hands and arms and may lift and/or move up to ten pounds.

Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

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  updated 11/2022