Description

Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at HREmployment@atg.wa.gov. Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1-800-676-3777 or www.washingtonrelay.com.
Position and Salary

The Attorney General’s Office is recruiting for a permanent full time Administrative Operations Manager (WMS Band 1) in the Education Division. This position is based in Olympia, Washington, and is not union-represented.

This position is set as a Band 1 in the Washington Management Services structure. The entire salary range for this Band in this structure is $48,756 - $99,456 annually. However, for this particular position the range of consideration for an appointee in the position will customarily be in the range of $59,000 - $85,000 annually.

The base pay actually offered will take into account internal equity and may vary depending on the preferred candidate’s job-related knowledge, skills, and experience.

Position incumbents assigned to our Seattle office location receive an additional 5% King County Location Pay stipend. If a position is designated as requiring dual language skills, incumbents will also receive a 5% Dual Language Requirement Pay stipend.

Excellent benefits

Washington State offers one of the most competitive benefits packages in the nation, including Medical/Dental/Vision for employees & dependent(s); Vacation, Sick, and Other Leave; 11 Paid Holidays per year; Public Employees Retirement System (PERS) plans; and Life Insurance. Beyond these traditional benefits, we offer Dependent Care Assistance, Flexible Spending Accounts, Public Service Loan Forgiveness, Tuition Waiver, Deferred Compensation, Employee Recognition Leave, and more.

With the goal of employee health and wellness, we also offer flexible schedules and telework options for most positions, a Wellness Program, the Employee Assistance Program, and numerous affinity groups to foster community and connection.

Agency Information

WASHINGTON STATE OFFICE OF THE ATTORNEY GENERAL

Join an agency whose work impacts the lives of every resident of Washington State.

The Attorney General’s Office (AGO) touches the lives of every resident in this state. We serve more than 230 state agencies, boards, commissions, colleges and universities, as well as the Legislature and the Governor. The Office is comprised of nearly 700 attorneys and 800 professional staff, all working together to deliver the highest quality professional legal services to Washington state officials, agencies, and entities. This includes:

• 
  Economic justice and consumer protections (safeguarding consumers, protecting youth, seniors, and other vulnerable populations)
• Social justice and civil rights (addressing discrimination, environmental protection, and veteran and military resources)
• Criminal justice and public safety (investigative and prosecutorial support, financial crimes)
• And much more!

Our agency also has national reach, representing the State of Washington before the Supreme Court, the Court of Appeals and trial courts in all cases that involve the state’s interest. If you want to make a difference, we may be the perfect fit for you! Learn more about the AGO here.

Commitment to Diversity

Diversity is critical to the success of the mission of the AGO. This means recognizing, respecting, and appreciating all cultures and backgrounds- and fostering the inclusion of differences between people. Appreciating, valuing and implementing principles of diversity permits AGO employees to achieve their fullest potential in an inclusive, respectful environment.

One recent measure of the AGO's commitment to diversity can be found in its nomination for Rainbow Alliance and Inclusion Network's "Outstanding Agency Award" in 2019. Our commitment to employee wellness is reflected in earning the 2021 Zo8 Washington Wellness Award.

Division Information

If you are interested in being part of a supportive team that has a culture of learning and collaboration, then the Education Division of the Attorney General’s Office has the perfect opportunity as an Administrative Operations Manager. The work of the Education Division is wide ranging and varied and there are ample opportunities for learning, challenges, and fun. Our greatest asset is the people on the Education team and the knowledge and support that we share freely with one another.

The Education Division serves more than 50 education-related clients. Higher education clients include EWU, CWU, WWU, The Evergreen State College, 34 community and technical colleges and state higher education boards, the Washington Student Achievement Council, and the Workforce Training and Education Coordinating Board. In the K-12 system, clients include the Office of Superintendent of Public Instruction and the State Board of Education. The Division has 11 attorneys, 4 professional staff, and supervises the education work for 14 attorneys in the Regional Services and Spokane Divisions.

The Education Division has two sections - Olympia and Seattle. The Administrative Operations Manager position is located in the Olympia section, but is responsible for supervising staff in both locations and jointly managing the work of the entire division in partnership with the division chief.

Olympia, Washington sits on Budd Inlet at the south end of the Puget Sound. It is a very livable city with ready access to outdoor recreation opportunities and great schools. The Education Division is a small, cohesive unit with a supportive culture focused on fostering respect and belonging. The Olympia section of the Education Division is located in the Highways-Licenses Building in Olympia, on the east capitol campus with excellent access to downtown Olympia and the beautiful State Capitol grounds.

Duties

What does an Administrative Operations Manager do?

This vital position serves as the primary administrative support and supervisor of the Education Division at two locations, Olympia and Seattle, and is responsible for directing the day-to-day operations of the division in partnership with the division chief.

This position participates in the development and implementation of the division’s strategic plan, which includes racial-equity goals; acts as liaison between the division and matrix-managed Regional Services Division and Spokane Division education attorneys; has delegated decision-making authority to independently take action on urgent administrative items in the absence of the division chief; assists in the development and monitoring of the division budget; reviews and approves division expenditures; monitors and identifies discrepancies in Timekeeping for Division staff; maintains client assignment lists; coordinates system wide engagement within the community and technical college system in conjunction with the division chief; and tracks Special Assistant Attorneys General contracts not yet transitioned to the central AGO SAAG Contracts Administrator. This position is routinely called upon to develop and implement long and short range plans; develop internal operating procedures; conduct effective and meaningful meetings; organize, prioritize, and manage a large number of projects and diversified workgroups; effectively communicate; problem solve; and work independently and as a member of a team.

This position also supervises, trains, and coaches three division professional staff in the performance of all duties, maintaining an expert working knowledge of the rules and procedures for filing legal documents in administrative, federal, local and state courts, including but not limited to the division critical events process.

Qualifications

Desired Qualifications
The strongest candidates will possess a Bachelor's degree in business administration or allied field and three years of supervising, leading, mentoring, coaching or training staff in a legal or judicial setting;
OR
A combination of seven years of legal office experience and three years of supervising, leading, mentoring, coaching or training staff in a legal or judicial setting.

Desired Qualifications:
3-5 years successful experience in:

• 
  Law office management;
• Supervisory techniques; and
• Human resources management.

Demonstrate knowledge of:

• Paralegal and legal assistant practices, policies and procedures;
• Management principles and practices, including training and supervision;
• Strategic planning;
• Organizational development;
• Budget planning, monitoring and implementation; and

Demonstrate Ability to:

• Support and coach direct reports and if applicable, first line supervisors
• Empower employees to contribute their knowledge, creativity, and expertise to further the Division's mission of providing excellent, ethical, and professional legal services
• Build and support a diverse, inclusive, and collaborative work environment
• Solicit, respond to, and incorporate employee feedback
• Ability to provide, receive and respond to feedback from work groups, individuals, stakeholders and the client
• Develop and implement long and short range plans
• Develop internal operating procedures
• Conduct effective meetings
• Organize, prioritize and manage a large number of projects and diversified work groups
• Effectively communicate both orally and in writing
• Work independently and as a member of a team
• Train employees on office and court procedures
• Effectively use Microsoft Office suite applications, case management systems, and data bases

Conditions of Employment

Per AGO Policy, employees and volunteers of the AGO must be fully vaccinated as a condition of employment. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. If you are selected to serve within the AGO as an employee or volunteer, you will be required to provide proof of vaccination and booster (if already received) before you are able to begin work. You may request an accommodation if you are unable to meet the requirement due to a medical or religious necessity.

Applicants or candidates being considered for employment shall not share their vaccination status with hiring managers or interview panels.

Supplemental Information

APPLICATION INSTRUCTIONS:

In addition to completing the online application, applicants must attach the following documents to their profile in order to be considered for this position:

• 
  A letter of interest, describing your specific qualifications for the position;
• A current resume detailing experience and education.

READ THE FOLLOWING INFORMATION COMPLETELY:

• Carefully review your application for accuracy, spelling and grammar before submitting.
• You may not reapply to this posting for 30 days.
• The initial screening of applications will be solely based on the contents and completeness of the “work experience” and “education” sections of your application in www.careers.wa.gov, completeness of the application material submitted, and responses to the supplemental questionnaire.
• A resume will not substitute for completing the “work experience” section of the application.
• All information may be verified and documentation may be required.

Honoring diversity, equity and inclusion means that as an agency, and as individuals, we are committed to ensuring that all employees and volunteers enjoy a respectful, safe and supportive working environment. Only by fostering the inclusion of people from all backgrounds, cultures and attributes, can AGO employees and volunteers achieve their fullest potential and best advance the goals and mission of the AGO.

The AGO is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation/gender identity, age, disability, honorably discharged veteran or military status, retaliation or the use of a trained dog guide or service animal by a person with a disability. Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at HREmployment@atg.wa.gov. Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1-800-676-3777 or www.washingtonrelay.com.

For questions regarding this recruitment or assistance with the application process, please contact Judith Vandergeest @ (360) 586-7691 or Judith.Vandergeest@atg.wa.gov.

If you are having technical difficulties creating, accessing or completing your application, please call NEOGOV toll-free at (855) 524-5627 or support@neogov.com.