Job description
JOB TITLE AR Specialist
LOCATION Irving, TX 75061
DAYS Monday – Friday
HOURS 8:00am – 5:00pm
Real Floors is now the #1 multi-family flooring provider in the country!
Company Overview:
We are the largest wholesale flooring company in North America and have been named a Top Workplace for 8 years in a row! With amazing benefits and family like culture, our company is one of the top flooring companies to the multi-family industry (apartments). We value our employees and provide awesome benefits, and a positive work environment!
Job Overview:
The successful candidate will perform a variety of functions such as the collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. This position will work closely and report to the Collections Supervisor. We are looking for a candidate that is coachable and willing to learn and grow long term within our company.
Responsibilities:
Qualifications:
AMAZING BENEFITS:
Real Floors: We Live “Got-Your-Back-Ability” Every Day!
LOCATION Irving, TX 75061
DAYS Monday – Friday
HOURS 8:00am – 5:00pm
Real Floors is now the #1 multi-family flooring provider in the country!
Company Overview:
We are the largest wholesale flooring company in North America and have been named a Top Workplace for 8 years in a row! With amazing benefits and family like culture, our company is one of the top flooring companies to the multi-family industry (apartments). We value our employees and provide awesome benefits, and a positive work environment!
Job Overview:
The successful candidate will perform a variety of functions such as the collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. This position will work closely and report to the Collections Supervisor. We are looking for a candidate that is coachable and willing to learn and grow long term within our company.
Responsibilities:
- Reviewing open accounts for collection efforts.
- Making outbound collection calls daily in a professional manner while keeping and improving customer relations.
- Resolving client-billing problems and disputes, while applying good customer service in a timely manner.
- Collecting customer payments in accordance with payment due dates.
- Identify issues attributing to account delinquency and discuss them with management.
- Review and monitor assigned accounts and all applicable collection reports.
- Provide timely follow-up on payment arrangements.
- Mail correspondence to customers to encourage payment of delinquent accounts.
- Coordinate collection efforts with internal colleagues, such as sales representatives and customer service.
- Other duties as assigned.
Qualifications:
- 1+ years of related experience preferred.
- Strong communication, problem solving, critical thinking, and analytical skills required; both written, email, and verbal skills required.
- Ability to work independently and to adapt to a fast-changing environment
- Proficiency in Google Workspace, Microsoft Office including Excel, Word, Outlook, and video conferencing programs.
- Must have attention to detail with an eye for accuracy and is self-motivated and organized.
- Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.
- Proactive problem solver – takes initiative to identify, research and resolve problems as they arise; willing to help others when needed to solve issues.
AMAZING BENEFITS:
- Paid Time Off (PTO)
- Paid Holidays
- FREE Life & Disability Insurance
- Health Care Insurance - Company pays most of the cost!
- Dental & Vision Care Insurance options
- Retirement 401(k) + GENEROUS company match
- Annual Bonus Potential
- Fitness Membership Reimbursement
- Employee Referral Bonus Program
- More!
Real Floors: We Live “Got-Your-Back-Ability” Every Day!
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