Job description

Who is Swire Coca-Cola? We are one of the largest bottlers of Coca-Cola and other beverage brands in America. Our 7,200 hardworking and passionate employees produce and distribute more than 50 brands and flavors across 13 states. We have as many careers as we have flavors, and regardless of which role you choose, you have a direct impact on Swire Coca-Cola, our products, and the communities we call home.
At Swire Coca-Cola, our commitment to excellence is what guides our actions with our employees. We offer a comprehensive benefits package for full-time associates which includes: Medical, Dental, Vision, 401K, Paid Vacation, Paid Holidays and Company Discounts.

What does an Accounts Receivable Clerk II do at Swire Coca-Cola?
Maintain communication and relationships with customers, sales centers and Account Executives to receive funds in a timely manner, obtain current/updated information, reconcile accounts, help clients navigate disputes, inform sales center managers of non-paying/delinquent customers.

Responsibilities include:

• Work closely with Account Executives to collect on past due amounts.
• Monthly Collection Meetings online with sales centers and account executives to ensure open communication.
• Post payments for Key Account customers timely and accurately.
• Research discrepant amounts on customer accounts to reconcile and clear invoices, short pays and overpays by creating spreadsheets, reviewing pricing, and working with departments within sales centers.
• Refund customer over payments, returned product and price corrections by pulling checks, invoices, correction backups and pricing backups to justify the refund.
• Answer incoming customer, public and sales center inquires via phone or email to resolve concerns.
• Utilize customer online portals to ensure proper transmission of invoices and discrepancy claims
• Review and understand contract requirements.
• Maintain proper documentation and records for each account.
• Other miscellaneous tasks when assigned

Qualifications:

• Must be at least 18 years of age
• High School diploma or equivalent degree/certificate
• Accounts Receivable experience: 1 year
• Microsoft EXCEL experience in business setting: 1 year
• Computer and technology proficient
• Moderate Microsoft Office proficiency (Word and EXCEL)
• Strong communication skills- In Person, Phone, and Email
• Good time management skills and the ability to prioritize responsibilities
• Flexibility and a willingness to learn new skills
• Great attention to detail and adherence to deadlines
• Works well within a team environment

Swire Coca-Cola, USA is an equal employment opportunity and affirmative action employer that participates in the E-Verify program as required by law. All qualified applicants will receive consideration for employment without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status or other legally protected characteristics.

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