Description

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

At United, we strive to provide only the best travel experiences – to our customers and our clients. Our Sales team works closely with travel agencies, United travel departments, corporate clients and more to provide phenomenal customer solutions that lead to fruitful business relationships. And through valued customer feedback, optimized partnerships, and innovative sales strategies, Sales continues to be the largest revenue-generating department at United.

Manages a portfolio of global corporate accounts with the highest revenue, complexity, and high-risk/reward. Each Global Account Manager will typically have a portfolio in excess of $100 million in UA revenue potential. Responsible for responding to RFPs, negotiating highly complex discount agreements and managing program performance. Primary focus is to increase revenue, share and maximize program profitability through analysis, contract development and account management. Demonstrates exceptional understanding of the customer’s travel patterns, key influencer priorities and travel management practices. Uses consultative selling and leadership accessibility to build strong, “trust based” relationships within client hierarchy to establish United as a critical strategic business partner. Interfaces with Directors and “C” level executives of our largest corporate accounts.

Job Overview & Key Responsibilities:

• Conducts in depth data analysis, captures market intelligence, and leverages input from multiple stakeholders to create unique contractual and non-contractual client solutions that maximize share, profitability and customer loyalty. Responds to RFPs, conducts high quality account reviews, establishes aggressive but reasonable goals and consistently monitors and drives goal achievement.
• Effectively navigates within the client's organization to build relationships and credibility throughout the management hierarchy and across relevant divisions. Creates and delivers high quality client-facing presentations and acts as a trusted advisor and key business partner.
• Coordinates client proposals and agreements with sales colleagues, alliance partners and internal departments to ensure integration and revenue/share maximization
• Demonstrates participation in high-visibility activities such as executive joint calls, client forums, advisory boards, industry and company sponsored events to communicate our strategic objectives, further enhance relationships and drive customer loyalty.

NOTE: This position will require approximately 50% travel and provides for a US-based remote work arrangement ideally located near a United Hub.

Qualifications

What’s needed to succeed (Minimum Qualifications):

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

• Bachelor's Degree or equivalent experience
• 5+ years of sales/airline management experience and 1 year of management experience
• Foundational understanding of airline sales or travel industry sales
• Proficiency in key business computer applications (MS Office Suite)
• Communication and analytical ability
• Passionate, energetic, results orientation
• Ability to create and deliver client-facing presentations
• Ability to cultivate business partnerships
• Travel within assigned territory with periodic travel to other destinations as required for internal and customer meetings.
• Must be legally authorized to work in the United States for any employer without visa sponsorship

What will help you propel from the pack (Preferred Qualifications):

• MBA or advanced degree
• Experience leading or mentoring a team
• Experience or knowledge in Finance, Network Planning, Revenue Management, Marketing, Loyalty or Alliances
• Knowledge and user experience of the company's systems and data sources used within Sales
• Salesforce/CRM system experience
• Ability to quickly learn and use digital and social selling tools

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.