We are currently seeking a full time Account Manager. to work in our corporate office in Pipersville, PA.

We are health care innovators, problem solvers, and bridge builders for better health. DOCS Health delivers comprehensive direct and on-location comprehensive health services across many sectors. Improving health outcomes for schools, the military, government agencies, correctional facilities and corporations around the world is our mission. We provide solutions that remove barriers, add value, and provide access to high-quality care.

• Serve as the lead point of contact for all customer account management matters.
• Foster successful client relations and maintain communication to service clients’ needs.
• Develop trusted advisor relationships with key stakeholders
• Coordinate with client POCs to schedule, execute, and close out all events.
• Ensure timely and successful delivery of services.
• Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Develop new business with existing clients and identify areas of improvement.
• Develop and improve on operational system efficiencies, processes, and policies in support of the organization’s mission by encouraging and using management reporting, information flow and management, business process, and organizational planning.
• Maintain expenses and analyze spending.
• Assist functional areas with budget and staff planning to support operational needs.
• Provide operational support to other departments within the organization.
• Perform other duties, as assigned.

• Education and experience equivalent to a College/University Bachelor’s degree in healthcare, business, or related field - required
• Three (3) years of experience working in operations or account relations
• Must be willing to travel up to 30% of the time
• Able to travel for work with less than 24-hour notice of an event, including weekends, when needed
• Knowledge of the Military’s medical policies and procedures - preferred
• Able to work in a high-energy environment and stand/walk for long periods of time
• Advanced knowledge of Microsoft Office, with a particular focus on Excel
• Knowledge of military systems of record such as ASIMS, MRRS, MEDPROS, MEDCHART, MWDE, DENCLASS – preferred
• Exceptional time management and organizational skills
• Able to solve problems by applying advanced knowledge and performing independent research, as applicable
• Able to pass a National Agency Check (NAC) and obtain a Common Access Card (CAC)
• Able to clear a background check to enter government facilities including, but not limited to, military bases, correctional facilities, and schools

Additional Information:

• 
  Physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Employee is regularly required to sit and talk or hear while performing the duties of this job.
• Employee is frequently required to use hands to finger, handle, or feel.
• Employee is required to stand, walk, and reach with hands and arms.
• Employee must be able to lift and/or move up to 50 pounds and maintain the ability to sit, stand, and move from one location to another for extended periods of time.
• Employee is required to have an unexpired driver’s license to travel by vehicle and/or fly to the location of the event because most locations need to be traveled to.
• Position is performed on various locations which may include, but are not limited to: client locations, military bases, armories, parking lots and mobile practice vehicles, and may require government identification to enter and/or drive upon.

With over three decades of experience, we are a trusted industry leader. Our experienced team of clinicians and logistics professionals are dedicated and strive to do the right thing for our partners and their members every time. Because of this commitment, we have set a new standard of care delivery through our fixed-clinic, mobile treatment center, telemedicine, and portable deployment models. Join our team and become a part of a bridge for better health.

If you are made a conditional offer of employment, you will be required to undergo background check (including criminal record check) and drug screening. We use E-Verify in our hiring process.

DOCS Health is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. DOCS Health will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.