Job description

Come work as our newest Account Manager at a growing insurance agency that offers great benefits with opportunities to advance.

About Us:
American Elm Insurance Group is a rapidly growing insurance agency providing an array of services including home, auto, umbrella, and commercial insurance. If you are customer service oriented with ability to multi-task than you will be a great fit for our team! We have 5 locations in our group and we are looking to hire in our Stoneham office.

American Elm Insurance Agency is part of PCF Insurance Services, a Top 20 U.S. brokerage firm that provides insurance solutions for our clients - we do this by using our expansive network of Agency Partners to match our clients with the specific insurance agencies that can fill their unique insurance needs. PCF Insurance Services was recently named #118 by Inc. 5000 Fastest-Growing Private Companies in America. We are also the #1 largest active acquirer in the Nation.

Job Summary:
We are looking for a personal lines account manager or customer service focused professional who is eager to learn insurance or has experience and enjoys working in a fast paced, professional environment.

Duties and Responsibilities:

• Responsible for the day-to day account management of an assigned book of business which may include client communication, policy changes, renewals, payments & claims.
• Operate and maintain our agency management computer program.
• Keep informed of changes and trends within the industry for the purpose of anticipating and responding to client’s needs.
• Actively close sales depending on the client’s needs.
• Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.
• Have a strong ability to multi-task.

Qualifications:

• Producer’s license is preferred but will pay for the right candidate to get licensed.
• Excellent organizational, interpersonal, communication skills and ability to work in a team environment.
• Experience servicing personal accounts within an insurance agency is preferred.
• Thorough knowledge of personal lines coverage and markets.
• Experience with a client management system. AMS360 preferred
• Experience with Excel and Word

Job Type: Full-time

Pay: $50,000.00 - $75,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Supplemental pay types:

• Bonus pay
• Commission pay

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Stoneham, MA 02180: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Insurance sales: 2 years (Preferred)

License/Certification:

• Insurance Producer License (Preferred)

Work Location: In person

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