Duties

• Serves as an Operations Assistant with the primary responsibility for maintaining order and harmony of patrons, and securing the facilities and grounds at an Armed Forces Recreation Center (AFRC) not located on a military installation.
• Monitors operations to ensure smooth running of AFRC Shades of Green throughout the day and adherence to established schedules of activities and priorities.
• Respond to medical emergencies and to perform needed first aid, including CPR and the use of an AED.
• Know how to respond to and correct problems (if required) with the fire alarm system and when to contact maintenance personnel for immediate service.
• Be able to program, interrogate door locks, and make keys for employees, contractors and guests on an RFID lock system.
• Know how to operate a keywatcher system.
• Correct issues/problems with in-room guest safes.
• Respond to disturbances and be able to determine if local law enforcement must be contacted.
• Must know, understand and enforce evacuation, force protection, safety and security plans, policies and procedures. Alert and direct first responders during emergencies.
• Be able to take a statement from a guest or employee and write incident/information reports, attach required material and forward to responsible resort departments as required.
• Perform security at designated area and patrol resort grounds.
• Make routine checks of gates, doors, buildings and equipment ensuring safety and security.
• Maintain resort keys and issue to employees and contractors as required.
• Escort personnel within the resort as needed. Maintain log of authorized visitors.
• Perform vehicle inspections when required.

• Perform customer service work that contributes toward the well-being of our guests and employees which includes check ID cards of persons entering the resort and providing directions.
• Use tact and diplomacy to deny entrance to unauthorized personnel or to remove those not adhering to the resorts policies.
• Ensure compliance with fire, safety, and security standards.
• Be familiar with calendar of events in order to inform guests/patrons of scheduled events.
• Maintain assigned area in a clean and orderly manner. Report all maintenance issues immediately to a supervisor or maintenance department for repair.

Requirements

Conditions of Employment

• Direct Deposit and Social Security Card are required upon appointment
• Meet qualification/eligibility/background requirements for this position
• Satisfactory completion of employment verification (E-Verify) check
• One year probationary period may be required
• A physical examination may be required
• Must be willing to adhere to strict appearance policy
• If selected, a completed and signed copy of our job application (DA Form 3433) is required prior to entrance on duty. (Click here to view the form).
• Must obtain First aid, to include CPR and use of AED within the first 60 days of employment
• Must complete Golf Cart training within 60 days of employment.
• Satisfactory completion of pre-employment background checks and a National Agency Check with Inquires in accordance with AR 215-3, 2-13.
• Appointee is subject to completion of a favorable suitability determination Tier 1 investigation
• Candidate must be available to work days, nights, weekends and holidays.
• To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation,
• the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees.
• Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols
• such as protocols related to masking, physical distancing, testing, travel and quarantine.

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  The following documents must be submitted with your application:
  

  • Resume

  
  Optional: Our job application (DA Form 3433) will be accepted in place of a resume.
  Please note that if you upload multiple resumes, only the most recently uploaded version will be used to determine your qualifications for this position.
  
  The below items are accepted and may be needed to support a qualification and/or claimed priority/preference
  

  • Cover Letter
  • DD-214/ Statement of Service
  • DA Form 3433
  • Other (2)
  • PCS Orders
  • Professional Certification
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action
  • Transcript

  
  
  Including any of the following on your resume may result in an ineligible rating:
  Classified or government sensitive information
  Social Security Number (SSN)
  Photos of yourself
  Personal information, such as specifically mentioning your age, gender, race/national origin, etc
  Encrypted and digitally signed documents
  Illegible documents or files that cannot be opened

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

  You may submit your application packet using one of the two methods identified below:

  • Electronically (preferred): https://www.usajobs.gov/ and search for announcement number NENAFSG2311909384. All documentation required in the vacancy must be submitted by 11:59 p.m., Eastern Standard Time, on the closing date of the announcement.

  • Manually: A manual application may be obtained by contacting the servicing Human Resources Office listed on this announcement. If you are applying manually, all required documentation must be received no later than 1:00 p.m., Eastern Standard Time to the Human Resources Office, on the closing date of the announcement. Shades of Green Resort is located on Walt Disney World Property.

  Agency contact information

  Shades of Green Resort?

  Phone

  (407) 824-3190

  Email

  soghr@shadesofgreen.org

  Address

  SG-NAF-SHOFGR SHADES OF GREEN HOTEL
  DO NOT MAIL
  Lake Buena Vista, FL 32830
  US

  Next steps

  Applicants will be reviewed to determine the quality and extent of your total accomplishments and experience. Qualified candidates referred for consideration may undergo an interview and reference checks.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Clarification from the agency

The area of consideration for this vacancy is US and Non-US Citizens