Job description

Performs administrative tasks including telephone customer service, word processing, transcribing, filing, and calendaring.

Acts as the primary liaison for providers, agencies, patients, and staff.

Assists in coordinating the complex daily activities of providers or programs by entering information into databases, maintaining files and materials.

Prepares reports and serves as the primary contact and subject matter expert for specified program policies and procedures.

Responsibilities:
Performs administrative duties to support providers, staff, services, and unit programs. May serve as the primary contact or customer service representative and subject matter expert. Tracks, prioritizes, organizes, and completes multiple ongoing clinical, research or academic projects. Requires Health Insurance Portability and Accountability Act (HIPAA) and Personal Protective Equipment (PPE) knowledge or training.

• 75% Performs administrative tasks including telephone customer service, word processing, transcribing, filing, and calendaring
• 5% Acts as the primary liaison for providers or programs and refers stakeholders to providers, agencies, patients, and staff
• 10% Assists in coordinating the complex daily activities of providers or program(s) by entering information into databases, maintaining files and materials, and preparing reports
• 5% Serves as the primary contact and subject matter expert for specified program policies and procedures
• 5% Identifies opportunities for program improvements and makes recommendations to the appropriate entities

Location: 333 East Campus Mall, Madison, WI 53715

Job Type: Full-time

Pay: $19.00 per hour

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