Job Description

As part of the Thermo Fisher Scientific team, you will discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Division Specific Information

Unity Lab Services provides a single source for integrated lab service, support, and supply management. We deliver service solutions without boundaries, programs are offered for all instruments, equipment, and laboratory supplies, regardless of vendor. As a laboratory partner, Unity Lab Services provides researchers what they need, when they need it, to improve their ability to focus on science and drive innovation.

This position is located in San Diego County, CA. Sites may be in Carlsbad, Torrey Pines, La Jolla, Mira Mesa, Poway, Oceanside, and other cities in the area.

Discover Impactful Work:

The position is focused primarily on scientific support services within Unity Lab Services core offerings of order entry, order management, operating customer procurement systems, stockroom services, material handling, shipping/receiving, chemical tracking, and glasswash operations. Serve as a liaison between Thermo Fisher and the customer while establishing and developing positive customer relationships.

A day in the Life:

• Take direction from Area Supervisor and / or Regional Manager regarding daily duties.
• Access & use Thermo Fisher Scientifics’ Intranet and SharePoint document management system.
• Operate multiple proprietary systems which could include Fisher Scientific software (ULSIM), Internet, and Mainframe system.
• Use existing SOPs and work instructions to implement specific tasks set forth by Thermo Fisher (ULS) and the assigned customer site.
• Tasks may include, but are not limited to, Vendor Managed Inventory (VMI), cycle counts, order requisitions, shipping and receiving, stocking, de-trashing, chemical tracking, laboratory glass wash, autoclaving, media preparation, and material handling.
• Shows initiative to take on other duties as available.
• Shows skill at gathering, communicating, and explaining job or site-specific performance metrics.
• Positively represent Thermo Fisher Scientific throughout customer locations.
• Keys to Success:

Education

• High School Diploma or equivalent required, College degree preferred

Experience

• Experience in laboratory settings and GLP/GMP environments, preferred.
• 0-1 years experience preferred
• Customer Service Experience (retail history a plus)
• Works primarily and independently at customer locations, in office environment to include cubicles and/or in and around shipping/receiving docks, stock rooms, storage locations and laboratory environments

Knowledge, Skills, Abilities

• Efficient intermediate skills in Microsoft Office suite of software.
• Possesses the interpersonal skills to multi-task, manage time, and meet SLAs
• Operating skills to use handheld devices and learn to enter data in various systems as needed.
• Ability to read, write, and speak English is required
• Requires proof of COVID-19 vaccination

Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation, and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation, and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Compensation and Benefits

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards