Job Title: Youth Ski and Ride School Indoor Staff

Job Status: Seasonal

Compensation and Benefits:

• Compensation: Proposed hiring rate of $18.00 to $19.80+, actual pay will be adjusted based on experience.
• Benefits: This is a seasonal position eligible for season pass for employees/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.

Job Summary:

The Youth Ski and Ride School Support staff members are responsible for the daily operations inside the Schoolhouse. This includes but is not limited to: Greeting and communicating with youth SRS guests, assisting instructors and supervisors, running the Schoolhouse TLC room, acting as a communication hub for instructors and supervisors, assisting SRS students who need a break from their class (sick, sad, tired, etc.) answering guest questions, maintaining cleanliness, coordination and, and filing SRS paperwork. The SRS Indoor Staff will also coordinate, assign, and collect the FLAIK GPS units to and from guests on a daily basis.

Essential Duties and Responsibilities:

• Develops a rapport with students/staff quickly, establishing a connection with the student(s) almost immediately. Making each guest feel special and unique. Provide a safe, fun, and learning experience to the guest.
• Engages the guest 100% of the time, while still focusing on individual and unique student needs. Goes above and beyond expectations to have a positive impact on each student.
• Has a serious focus on safety and whereabouts of all students.
• Models the values, philosophy, and mission statement of Copper Mountain Resort; strives to create the best memories for the guest again and again.
• Acts as a real team member, cooperating with all employees, including fellow SRS instructors, supervisors, and employees from all other departments.
• Responds quickly and effectively to a wide variety of situations including possible emergencies while maintaining composure and keeping students and fellow employees calm.
• Manages personal stress levels, and is able to maintain balance between work and personal life.
• When working with children: Supervising children that are indoors at all times; assisting at lunch and snack times; ensuring return of children to identified guardian.
• Assisting in operational responsibilities of Ski & Ride programming including but not limited to registration process, directing guests to appropriate equipment fitting source, upkeep of outdoor teaching areas, assisting classes in carpet areas, setting up outdoor animation and cleanliness of facilities.
• Actions are in accordance with Copper Mountain Resort's Standards of Business Conduct
• Behavior is in alignment with the policies and procedures outlined in Copper Mountain Resort's handbook and SRS training.
• (Local Option) A key challenge our instructors face is creating guest loyalty through great experiences in a short time frame. (The length of the lesson will range from 2-6 hours).

Personal Attributes:

• Is honest and has the highest integrity
• Is able to handle and manage confidential information
• Professional appearance. Adheres to all grooming guidelines
• Follows established policies and procedures
• Is supportive of Core Values
• Sets the example for others and is above reproach
• Is comfortable to challenge established policies and procedures, but once established, is supportive of those rules.
• Is organized in tasks. Sees projects through to the finish. Has good follow-through and makes it a habit of getting back to people on issues.
• Can handle fast paced, potentially high-pressure environment
• Is flexible with hours and days of work
• Is able to work any hours of the day, any days of the week
• Prioritizes and re-prioritizes personal time and work, to have good balance in life

Basic Requirements:

• Must be able to stand for long periods of time
• Must be able to lift 50 lbs
• Must be able to walk up and down stairs
• Must have sight, speech, and hearing abilities sufficient to learn skills, follow and provide directions
• Due to the sensitive nature of this position, a criminal background check will be conducted after position is accepted. This background check will be done in accordance with standards enacted under the Fair Credit Reporting Act.
• Must be fluent in all aspects of the English language

Preferred Experience and Special Skills:

• Ski and ride school and/or industry experience is preferred.

POWDR-Copper Mountain, LLC is an equal opportunity employer and that race/color/religion/sex/sexual orientation/gender identity/national origin/disability/protected veterans or any other applicable status protected by state or local law, are not taken into account in any employment decision. We offer competitive benefits, employee housing, and a unique work atmosphere. All of our job opportunities are located at Copper Mountain Resort in Summit County, Colorado. 90 miles west of Denver, we are situated in the heart of Colorado's playground. All candidates must fill out an application to be considered for employment.

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