Job description

Yardi Systems Administrator
The UIP Companies, Inc. (UIP) is a growing, vertically integrated real estate investment, development, asset and property management, and general contracting firm. UIP specializes in multi-family, mixed-use, retail, and light industrial properties predominantly in the Washington, DC metropolitan area, with assets in Baltimore, MD and Arlington, VA. Since 2001, UIP has provided quality housing that satisfies the most discerning residents and investors.
UIP Property Management (UIPPM) has an exciting opportunity for a Yardi Systems Administrator to join our growing team. This role reports directly to our Vice President of Property Management and provides critical support to the entire organization, ensuring optimal performance of various software platforms necessary to operate our business, with special emphasis on our Yardi suite of products and its integrations.
Responsibilities

• Maintain and manage the company’s Yardi system to support Property Management, Accounting, and Asset Management functions. This includes acting as the Administrator/Superuser for the software, enabling/disabling users, managing role-permissions, setting up new properties, scheduling reports, etc.
• Establish best practices and efficient workflows
• Establish, monitor, and support integrations between Yardi and various ancillary products such as Funnel CRM, ILS’s, ServusConnect, and other similar platforms to ensure a seamless experience
• Create and maintain admin documentation for business continuity and redundancy
• Provide support for monthly end-of-month process and annual budgeting process in Yardi
• Ensure accurate invoicing by Yardi by reviewing invoices and contracts
• Develop and provide training programs specific to the Yardi suite
• Triage, analyze, and troubleshoot issues as they arise in the field. Facilitate a positive customer experience by liaising with Yardi for items needing their level of support
• Manage and develop custom reporting from Yardi as requested
• Stay informed about updates and industry trends as it relates to Property Management software, including Yardi and its competitors. Make strategic recommendations and adjustments accordingly
• Perform other related duties and responsibilities as assigned

Requirements

• Bachelor's degree in a related field or equivalent work experience
• Two or more years as an administrator working in a Yardi environment within the multifamily industry
• Familiarity with the full suite of Yardi products to include Voyager, Rent Café, Yieldstar, Nexus/Payscan, Forecasting; as well as with associated third-party integrations
• A working understanding of database concepts and user security. Experience with SQL querying and custom report design
• Outstanding written and oral communication skills and must possess a strong commitment to customer service
• Demonstrated ability to prioritize multiple requests and obligations to facilitate a smooth, organized workflow; ability to determine urgency of issues
• Ability to think independently and analytically and make recommendations accordingly
• Collaborative perspective across various audiences to include on-site, corporate departments, clients, and vendors

UIP is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, protected Veteran status, or any other applicable legally protected characteristics.

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