WORK FROM HOME - Call Center Representative

Full Time
Atlanta, GA
Posted
Job description

Compass Self Storage is expanding its inside sales team and is seeking enthusiastic, energetic, dependable and professional sales motivated individuals to join our team! This is a remote work from home position with part time hours.

  • Must have sales experience, preferably in a call center.
  • Remote Work
  • NO Cold calling!
  • Bonus Opportunities
  • Potential earnings of up to $18 per hour with bonus
  • Necessary Equipment will be provided

This is a fully remote role however all team members must reside in one of the following states: FL, GA, MI, OH, PA, TN, TX. We are looking to fill part time shifts of 4 or 5 hours per day. This is ideal for college students, working parents, someone looking to re-enter the work force or those looking for good part time employment! Our representatives directly assist our customers and potential customers with all of their storage needs. There is NO cold calling in this position. Potential customers are contacting us through our extensive advertising efforts. Your focus will be to convert these callers into new customers. The majority of the agents’ time will be working remotely.

RESPONSIBILITIES:

  • Answer incoming calls with goal of acquiring new customers
  • Provide pricing and product information to callers
  • Providing an exceptional customer experience with every interaction
  • Attend any scheduled phone and/or video calls with team and supervisor
  • Offline activities as assigned
  • Other responsibilities as assigned

QUALIFICATIONS and EXPERIENCE:

  • Minimum 6 months experience in a sales or customer service environment
  • Dependable, goal oriented and self-motivated
  • Organized, detailed and ability to multi task
  • Strong oral and written communication skills
  • Customer focused
  • Results Oriented (sets and achieves goals)
  • Team Oriented (works well in a group to achieve success)
  • Successful completion of all assessments, background checks and drug screenings
  • Ability to work from home for the majority of the work day
  • MS Office application experience preferred
  • HS Diploma or GED

WORK FROM HOME REQUIREMENTS:

  • Must have access to a quiet/private working environment that is free of distractions and external background noise
  • Reliable internet connection with minimum capabilities of 10mbps upload, 40mbps download
  • All necessary equipment will be provided

Job Type: Part-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Flexible schedule
  • Paid time off
  • Work from home

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus pay

COVID-19 considerations:
Compass Self Storage is committed to keeping our employees safe during this challenging time. We have set our properties to be contactless with our customers and that our staff has appropriate Personal Protective Equipment and Sanitation Supplies

Application Question(s):

  • What is your state of residence?

Experience:

  • Call center: 1 year (Required)

Work Location: Remote

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