Job description

ABM is HIRING IMMEDIATELY for Wheelchair Agents.

Pay: $19.65 an hour

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2023 Employee Benefits | Front Line Team Members(Programa de beneficios de). Flight benefits coming in early 2023 for eligible positions.

Why work for ABM?

ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban, and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.

Job Summary:

ABMis looking for an Wheelchair Agent, for a large airline client at SFO Airport. Our agents clean a variety of aircrafts per day. If you enjoy being around airplanes, working in a team and safety-first environment, then this role is perfect for you!

We are accepting Walk-In interviews for our Wheelchair Agent position at the San Francisco Airport.

Office Hours: 10 AM - 3 PM
601 Gateway Blvd Suite 1100 (11th floor)
South San Francisco CA. 94080

Position Summary Details

The function of this job is to fulfill the passenger services obligation of the airlines for its officially disabled passengers as well as to assist non-disabled persons who desire wheelchair assistance for their comfort. Passenger services positions are very customer service oriented and “tipping” is allowed and customary. Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25–$100 per week (example only).

Essential Functions

• At all times follow all safety precautions (push wheelchair at a safe pace, beware of other passengers and carts darting into path, push only one wheelchair at a time, back wheelchairs down jetways rather than face-forward due to decline of the jetway ramp, etc.
• Interact with passengers in a positive interpersonal way
• Assist passengers in any way necessary to provide professional passenger relations (i.e. providing directions, assisting with flight information, and helping with any out-of-the-ordinary circumstances like delayed flights)
• Comply with all Transportation Security Administration (TSA) checkpoint screening requirements and processes

Responsibilities

Safely transport passengers from gate to gate, curb to curb, or gate to curb dependent upon whether they are

• In-terminal plane transfers, originating passengers, or destination-arriving passengers
• Assist passengers at baggage claim as necessary
• Coordinate with dispatcher for assignments (dependent on airport)
• Coordinate with gate agents to assist any wheelchair-assisted passengers who will need gate agent assistance at time of boarding to board the aircraft
• Complete thorough Incident Reports for any accidents or out-of-the-ordinary events while in the court of transporting a passenger

Job Type: Full-time

Pay: $19.65 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Overnight shift
• Weekend availability

Supplemental pay types:

• Tips

Experience:

• Customer service: 1 year (Required)

Language:

• English (Required)

Work Location: One location

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