Job Description

Supports the design, development, delivery sustainment and improvement of products, programs, and services in order to optimize processes, behaviors, performance and audit readiness. Accountable for assigned activities and initiatives aimed at supporting and/or ensuring quality operational delivery via efficient and effective processes, associated systems, training and communications.

Essential Functions:

• Supports and collaborates with initiative teams to prepare, organize, coordinate, document, and/or provide the development and delivery of department products and services to a globally dispersed cross-functional audience.
• Creates varied support materials, presentations, and/or tools to support the department's remit and strategies.
• Prepares, coordinates and/or delivers working group materials, facilities and communications per established processes, timelines and milestones.
• Supports and participates in process improvement initiative teams.
• Participates in and supports initiatives to develop, optimize, improve and assess compliance with processes and associated systems/applications, training and communications.
• Undertakes projects, assignments, and administrative tasks per business needs.

Qualifications

Education and Experience:

• Bachelor's degree or equivalent and relevant formal academic / vocational qualification
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 2 years).
• Previous clinical research experience is preferred.
• In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills and Abilities:

• Basic knowledge of procedural documents
• Basic understanding of process improvement fundamentals
• Fundamental investigative and analytical skills
• Decent negotiation skills
• Familiarity with clinical management technology and systems, and good computer skills
• Good judgment, decision making, escalation, and risk management skills
• Effective oral and written communication skills including the ability to communicate in English, both orally and in writing
• Good interpersonal skills and problem solving ability
• Good attention to detail
• Familiarity with regulatory guidelines and directives
• Decent creative and critical thinking skills

Working Environment:

PPD values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

• Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
• Able to work upright and stationary and/or standing for typical working hours.
• Able to lift and move objects up to 25 pounds
• Able to work in non-traditional work environments.
• Able to use and learn standard office equipment and technology with proficiency.
• May have exposure to potentially hazardous elements, including infectious agents, typically found in healthcare or laboratory environments.
• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.