About World Group:

World Group was founded over 60 years ago as a pioneer in vessel agency services on the Great Lakes. Today, we are home to a portfolio of globally trusted brands that deliver customers end-to-end supply chain and logistics solutions, backed by innovative technology to provide visibility and data like never before. With industry-leading products in ocean drayage, domestic trucking, freight forwarding, air freight, customs house brokerage, vessel husbandry, and warehousing and distribution…customers around the globe use the services of our family of brands: ContainerPort Group, UWL, World Distribution Services, and World Shipping, Inc. to simplify supply chains and reliably move freight.

We move the world with people who care. Our award-winning, industry-recognized culture is anchored in our people across the country, and the passion they bring to each day. We’re growing - join our World Group family today!

About World Distribution Services:

World Distribution Services (WDS®) is a leading provider of creative warehouse logistics solutions. Our areas of expertise include domestic warehouse storage and fulfillment for eCommerce and retailers, cross-docking, transloading, and local and nationwide transportation services. We serve the industry proudly with a network of warehouses strategically placed across the country, experienced solutions-oriented employees, and full-service product capabilities. To learn more or to request a quote, visit our website: www.worldds.net.

About this role:

World Distribution Services, a World Group Company, is looking for a attentive and people-oriented leader to join our family as an Operations Manager to work in our 320,000 square foot state of the art warehouse in Virginia Beach!

The Operations Manager will be responsible for creating and supporting a positive work environment by observing and coaching employees on proper job-related behaviors and providing timely feedback on necessary action plans. Does this sound like you or fit your experience? Get in touch with us by applying here.

Duties and Responsibilities:

• Devanning and sorting floor loaded and palletized containers at a high rate of efficiency and accuracy.
• Coordinating communication between inbound and outbound support team as well as customers related to their in and out requests.
• Closely managing yard space by working with drayage provider to keep containers moving in and out of the facility in a timely manner.
• Communicating with staffing agency to adjust daily manpower based on forecast
• Administering policies and guidelines that directly affect work activities.
• Interviewing and hiring new employees.
• Responsible for creating and supporting a positive work environment by observing and coaching employees on proper job-related behaviors and providing timely feedback on necessary action plans.
• Setting and communicating clear expectations for team members regarding expected productivity results.
• Writing annual performance evaluations for operations support members.
• Ensuring that KPI's and accuracy standards meet facility and customer objectives.
• Driving production and controls cost to deliver targeted levels of profitability
• Ensuring all revenue opportunities are captured and billed accurately
• Full P&L Responsibility
• Supervising and controlling the release of orders to the warehouse to ensure timely delivery to customers and meeting company efficiency goals
• Improving efficiency, quality and service of ongoing work by identifying process improvements and using best judgment to determine next steps for influencing change and partnering with leadership to resolve.
• Managing inventory order and store shipping and packing supplies.
• Responsible for facility and equipment maintenance.

Education and Experience:

• High school diploma/GED required, College degree in Business, Logistics or related field is preferred
• Minimum (5) years management experience in a Distribution environment, third-party experience preferred
• Experience in a multi-faceted distribution center environment where you were responsible for direct supervision of multiple employees that were comprised of company and temporary agency members.
• Experience with a WMS such as Synapse strongly preferred.
• Should have a background and general comfort in dealing with matters related to customer service, direct internal and external customer communication, and the ability to balance customer needs while driving designated goals.
• A strong back ground in 3PL specific KPI development and measurements.
• Computer skills are critical and must include Excel, Word, PowerPoint and Outlook

Benefits/Perks:

• Competitive compensation
• Comprehensive Benefits package:
  • Medical, Prescription, Dental, Vision
  • Life, AD&D, & Disability insurance
  • Employee Assistance Program
  • Financial planning
• 401(k) plan with up to 6% company match
• Paid Time Off
• Flexible work arrangements
• Internal Mobility & professional development opportunities
• Tuition assistance
• Bonus Eligibility

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)