Job description

3220 Mission Avenue, Suite 2, Oceanside, CA 92058

Job Title: Volunteer Coordinator
Reports to: Director of Operations
FLSA Status: Non-Exempt
Position Type: PT/Regular 15 hours/week
Compensation: $19 – $ 21 an hour
Supervisory Responsibility: No supervisory responsibility.
Volunteer engagement only. Monthly staff reports and data base management
Benefits Include: Matched IRA, Generous PTO
Start: April
Closing Date: Until position is filled.

Organization Background:

The North County LGBTQ Resource Center serves, advocates, and empowers the diverse LGBTQIA+ community of north county San Diego. Founded in 2007 and has operated for over a decade in
Oceanside, California providing an array of targeted services, programs, and resources. Our work impacts the lives of lesbian, gay, bisexual, queer, trans, nonbinary, gender nonconforming, immigrant, and
HIV communities.

We envision a community where everyone lives in equality, feeling accepted, valued, safe and free from social stigma. The work of our staff, board, and volunteers is to actualize that vision in our advocacy, community, education, and health and social support services.

Position Summary:

Incumbent will exercise sound judgment with involvement in all aspects of The North County Center’s youth programming. The successful candidate will leverage available resources to equitably provide outreach to recruitment, conduct orientations and collaborate with other program staff along with the front desk administrator. Candidates should support our organizational values and include a demonstrated commitment to racial equity and inclusion, social Justice, commitment to serve the most vulnerable, and accountability and transparency.

The position may be completed through on-site work along with outreach throughout North San Diego
County. and remote work.

Duties and Responsibilities:

Under supervision of the Director of Operations, responsibilities include recruiting, interviewing volunteers, phone calls, database management, events and other strategic initiatives competently targeted to our youth community and stakeholder’s needs.

Essential Duties:
● Support a cohort of volunteers to support the program and events of the North County Center.
● Educate, engage, and hold space for a diverse volunteer team with email, text and phone calls to meet event needs.
● Coordinate monthly virtual orientations
● Brainstorm and collaborate with staff and program leads volunteers to support front desk activities
● Lead a team of volunteers to promote programs and events through appropriate and culturally competent means, in print, digital collateral, or application/platform outreach.
● Attend community in-person and virtual events on behalf of the NC Resource Center as needed
● Draft and timely submit reports including event surveys, monthly staff reports, program updaters and other documentation as needed.
● Network ith other companies and organizations to meet volunteer needs and build community
● Attend and provide input at regular meeting with management and support staff.
● Provide structure and support for volunteers
● Stay current on company trainings and requirements

Annual Events

● Dining Out For Life
● Youth Prom
● Pride by the Beach
● Volunteer appreciation
● Annual Gala
● Transgender Day of Visibilitly and Remembrance

Desired Qualifications:

● Fluency in English and Spanish is preferred
● Demonstrated competencies in regulating, planning, and implementing programs, social events, or other projects for diverse audiences.
● Previous success in producing reports, audits, or other deliverables summarizing event or program data.
● Leadership in designing, measuring, and attaining strategic goals.
● Previous experience facilitating and coordinating diverse volunteer base preferred.
● Experience explaining changes and passing new information to everyone.
● Experience in outreach work, especially with bilingual and diverse communities.
● Reliable transportation with the ability to travel as frequently throughout San Diego County, is required.
● Knowledge, passion, and commitment to ameliorating issues impacting the LGBTQIA+ community and advancing equity and social justice generally.
● Experience working in social justice, the LGBTQIA+ and/or HIV community, and/or in a non-profit setting strongly preferred.
● Excellent verbal and written communication skills, including strong organizational, detail, and interpersonal skills; ability to establish and maintain effective working relationships with management, employees, consumers, and the community members.

● A passion for The Center's work and its mission.
● Excellent writing skills in various styles/tones. Strong proofreading, research and editing skills.

Must be comfortable working in PC/Windows-based environments. Proficiency with Microsoft
Office, particularly Word, PowerPoint and Excel and is required. Google Suites proficiency is preferred.

● Demonstrate competency working with diverse populations. Ability to manage multiple tasks with shifting priorities. Must demonstrate sound judgment and decision-making skills. Ability and availability to work evenings and weekends.

● Lived experience as a member of a historically under-served community (e.g., low income, communities of color, LGBTQIA+ communities, immigrant communities, etc.) strongly encouraged to apply.

Conditions of Employment:

● You must sign the Center’s non-disclosure/confidentiality agreement.
● You must complete a W-4 form for income tax withholding.
● You must complete an I-9.
● You must submit to and pass a background check.
● You must have a valid California driver’s license, provide proof of insurance, and own your own vehicle.
● You are expected to abide by all federal, state, and local laws.
● You will be required to sign acknowledgment of and comply with Center policies and procedures.

Disclaimer:
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor is it to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.

Equal Opportunity:

The North County LGBTQ Resource Center is proud to be an equal opportunity employer. People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender queer and/or intersex are encouraged to apply. The Center maintains a policy of non-discrimination with respect to employees and applicants for employment. No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and/or expression, physical disability, HIV or AIDS status, medical/mental condition, perceived physical disability or veteran status, or any other basis prohibited by statute.

To Apply:

Email a cover letter and resume as attachments in Word or PDF to operations@ncresourcecenter.org with the position title in the subject line. You may also mail your application materials to 3220 Mission
Avenue, Suite #2 Oceanside, CA 92058. No phone calls please.

Job Type: Part-time

Pay: $19.00 - $20.00 per hour

Benefits:

• Flexible schedule
• Paid time off
• Professional development assistance

Schedule:

• Day shift
• Night shift

Ability to commute/relocate:

• Oceanside, CA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Word: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

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