Job description
If you’re someone who has a genuine desire to help people live better and healthier lives, join us as we work to be a trusted resource in our communities, offering real people, real food at real affordable prices across the Midwest. If you are ready to immerse yourself in an environment, that helps shoppers naturally, intuitively, and enjoyably find real, honest, affordable goodness to meet them wherever they are on their wellness journey, we’d like to hear from you. Join us to begin YOUR journey and be a part of the Fresh Thyme Market Team!
Fresh Thyme Rewards
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Weekly pay
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Scheduling flexibility
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Paid parental leave
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Care.com/back-up care assistance
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Team member discount
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Career growth opportunities
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All positions at Fresh Thyme Farmers Market are required to execute their daily job responsibilities in addition to focusing on sales and customer service. It is the expectation of each employee to maintain a positive attitude and a willingness to be a team player.
The Vitamin & Body Care Manager is responsible for managing all aspects of the Vitamin & Body Care Department including staff, sales, margin, and labor. They are required to assist customers as needed and maintain a friendly, energetic demeanor. This position requires adhering to all procedural guidelines set by the Vitamin & Body Care Department.
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Essential Duties & Responsibilities
- Prepares the weekly sales and labor projections for the Vitamin & Body Care Department in order to maximize sales and profits; ensures department operations are within the labor percentage allowed.
- Monitors and controls all costs and expenses; includes proper ordering, inventory control, avoiding out of stock goods and/or overstocks, controlling shrink, and monitoring ad displays.
- Manages the department staff including hiring, training, scheduling, coaching, and initiating required performance reviews; ensures staff is trained on all policies and procedures.
- Oversees shift operations including writing and/or approving department work schedules.
- Ensures weekly flyer ads are in stock and ready for sale during business hours and that product for upcoming ads are ordered, in stock, and available for processing.
- Stocks department; includes facing, filling, and organization of all product items as set by the department schematics as well as ensuring tag and pricing accuracy.
- Ensures cleanliness of natural living aisles, storage area, and work area for safety; includes cleaning of shelves and products, keeping floors free of liquid spills or water, removing hazardous debris from floor and sweeping.
- Responds positively to customer’s inquiries and assists customers with purchases, information and product selection; requires selling and cross selling of products.
- Receives, inspects, and logs products for accuracy of shipment, temperature, and quality.
- Monitors the rotation of all natural living products paying particular attention to expired stock and discarding outdated or spoiled items; including keeping a code date log for the products in order to clear or trade out product before it is set to expire.
- Balances the natural living general ledger and financial statements.
- Oversees pre-inventory preparation; includes back stock and assuring tags match products.
- Manages department inventory control ensuring no out of stocks and/or over-stocks.
- Coordinates events such as lectures and health fairs with Marketing.
- Sustains a high level of product knowledge and product preparation.
- Walks department regularly to ensure an organized, sanitary, and overall clean appearance at all times.
- Other duties as assigned.
Education and Experience
- High school diploma or equivalency degree.
- Must have a minimum of 4 years professional experience.
- Preferred 3-5 years grocery retail experience in Vitamin & Body Care department processes and procedures.
- Previous experience in a natural foods industry is a plus.
Knowledge, Skills, and Abilities
- Must maintain the highest level of customer service at all times.
- Ability to adapt to the ever changing high volume retail while working in a cross-functional team environment.
- Must have the capacity to take initiative when problems arise.
- Flexibility to adapt in a variety of situations.
- Must have advanced attention to detail with the capability to prioritize and meet deadlines.
- Excellent written communication and documentation skills.
- Excellent verbal communication and interpersonal skills for dealing cross functionally with peers and senior management.
- Must have knowledge with MS Office including Outlook, Word, and Excel.
- Ability to multitask and have excellent organizational skills is essential.
- Must be able to support and contribute to team goals.
- Ability to work varied hours/days as business dictates.
- Must be familiar with Health Department guidelines and regulations as they pertain to a grocery retail environment.
- Must have advanced knowledge of math, weights, and measures.
- Demonstrate ability to analyze and interpret Company financial statements and results.
- Advanced knowledge of Natural Living products and ability to reference customer questions.
Job Function Analysis
Physical Demands
- Sit Rarely 1–2 hours
- Stand Continuously 1–8 hours
- Walk Continuously 2–8 hours
- Drive Frequently 2-4 hours
- Balance Frequently 34–66%
- Bend Occasionally 1–33%
- Climb (2–6 ft) Occasionally 1–33%
- Crawl Occasionally 1–33%
- Crouch/Squat Occasionally 1–33%
- Kneel Occasionally 1–33%
- Reach (forward & overhead) Frequently 34–66%
- Twist (45 degrees at waist) Occasionally 1–33%
Lifting/Carrying
- 0–10 lbs. Occasionally 1–33%
- 11–25 lbs. Occasionally 1–33%
- 26–50 lbs. Occasionally 1–33%
- 51–100 lbs. Never 0%
Repetitive Motion
Right & Left Grasping Frequently 34–66%
Fine Manipulation Occasionally 1–33%
Pushing and Pulling Occasionally 1–33%
Lower extremities Never 0%
Environmental Conditions:
Some extreme temperatures are possible. Some ventilation and exhaust fans.
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