Founded in 2002, VMD is an award-winning provider of Agile Software Engineering, Digital Infrastructure, Cybersecurity, and Transportation Security Services to numerous U.S. Federal Government clients including projects across both DoD and Civilian agencies. We specialize in high-level, tip of the spear engagements with a significant impact on mission success for our clients.

Why Join VMD Corp?

VMD fosters a culture that is founded on Eight Core Values and you can watch what our Core Values mean to our Vision Mission Driven employees.

VMD Employees envision the future. We hold ourselves accountable and hold each other to equally high standards. Our people recognize and reward greatness and are humble in doing so. VMD Employees understand big accomplishments take a team. Our people learn from both our mistakes and successes; we pursue improvement relentlessly, objectively and without bias. We share our thoughts and ideas with purpose and transparency. We commit to the mission, the customer and to each other. We love being nimble and producing results.

Our team is one of the best in the business.

About the Mission You Will Join:
This position requires a combination of technical knowledge, enthusiasm, great interpersonal skills, commitment, and a willingness to go the extra mile. This is a dayshift position, Monday through Friday with occasional after-hours support. The specialist must provide support for video teleconference (VTC) customers and conduct routine troubleshooting of associated Audio-Visual (AV) equipment.

Your Impact to the Mission:

This position will support Department of State staff at the highest level of the organization. You will have the opportunity to:

• Maintain Secure communications equipment to include performing daily equipment audio and visual checks.
• Maintain user phone profiles using the Cisco Call Manager (CCM).
• Build and manage conferences utilizing Cisco TelePresence Management Suite (TMS) and Cisco Meeting Management (CMM).
• Provide escorting for DOS and White House hosted conferences.
• Ensure users are informed of status of their conference room reservation requests, providing confirmation, testing, cancellation, or information on any other changes, as required.
• Collect, compile, and maintain local facility data necessary to produce system reports on utilization, system performance, and maintenance.
• Establish connections and provide equipment operations services during individual conferences. Monitor, review, and analyze overall VTC equipment and system performance to ensure its satisfactory operation.
• Recognize system or equipment problems and make necessary corrections and/or adjustments.

Experience Needed to Be Successful:

• At least 3+ years of experience in a video conferencing support role.
• Experience with JWICS conferencing.
• Individual will interface with individuals at the highest level at the Department of State, including the Secretary’s office and visiting dignitaries. Excellent communication and interpersonal skills are critically important.
• Ability to work well under pressure and in a fast-paced environment.
• Experience with AV, VTC, Network equipment and components.

Basic Qualifiers:

• Education Requirement: High School
• Can Additional Years of Experience Substitute for Degree? No
• Minimum Years of Overall Experience: 3
• Minimum Years of Specific Experience in Field:3
• Minimum Clearance to Start: Active Top Secret
• Work Status Allowable: US Citizen

The Type of Person That Will Excel:

• You are curious, inquisitive, and have demonstrated a constant eagerness to learn through actions.
• You have high attention to detail.
• You demonstrate personal accountability and integrity in all actions.

Travel and Telecommuting:

• Travel: None
• Telecommute Options: Onsite.

VMD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable Federal, state and local laws. VMD maintains a drug-free workplace.